WEBVTT

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JACK: [MUSIC] Ransomware is a special type of malware.

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It’s kind of new and different compared to other malware.

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While most malware is quiet, downloading silently in the background, hiding itself from the

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victim, ransomware is the opposite.

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The moment it installs on your system, it announces it’s there in the loudest and

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boldest way possible.

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Ransomware locks down your computer completely, rendering it unusable.

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The purpose is to shout out that is has taken over your machine and until you pay a fee,

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you’re not getting it back.

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There are so many stories right now about businesses and government departments that

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are getting hit with ransomware and it costs them hundreds of thousands of dollars to fix.

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Russian railways got hit, banks, hospitals, governments, towns.

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The mobile phone operators got hit.

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Universities in China were hit.

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FedEx got hit in the US.

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Telefónica in Spain, and Renault in France.

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They’re all infected and their data was held ransom.

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But what about the everyday person, the person who has a laptop and uses it in evenings and

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after work, and goes on the internet to do shopping and other stuff?

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What happens when we are targeted by an internet thug?

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This story is about exactly that.

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It’s a story about individual users being hit with ransomware on their own computers,

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and the criminal behind it was a teenage boy in his bedroom.

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There’s a twist to this story, one that gave this criminal a hook to threaten and

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frighten his victims into paying ransom fees.

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It’s an example of social engineering at its best, or maybe its worst.

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JACK (INTRO): [INTRO MUSIC] These are true stories from the dark side of the internet.

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I’m Jack Rhysider.

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This is Darknet Diaries.

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[INTRO MUSIC ENDS]

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JACK: This is a story about a guy named Zain Qaiser.

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The year was 2011.

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Zain was seventeen years old, living at home with his parents in Barking, which is in East

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London, UK.

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At the time he was studying Computer Science at City, University which is right in the

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middle of London.

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He spent most of his time on his MacBook Pro.

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City, University was one of the first in the UK to offer degree courses in Computer Science.

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More than that, they have one of the highest rates of graduate employment.

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Those who complete their courses are getting good jobs in InfoSec and going off to have

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great careers.

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Zain would not complete his courses, or graduate, or go off to have a great career.

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[MUSIC] There’s a whole secret malware economy that exists in the dark parts of the internet.

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You can hire a hacker or buy exploits, you can pay for botnet usage, or you can buy and

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sell stolen data from people.

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Online criminals today will often only be one part of the supply chain.

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One exploit kit found for sale on the dark web is called Angler.

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Some really clever hackers made it.

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We think it was probably Russian-made.

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Here’s how it works; it starts by somehow getting you to visit a malicious website.

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Now, websites you can visit can tell a lot about your computer.

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They can check what version of Flash you’re running, or Java, and if you go to a website

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that has the Angler Exploit Kit running on it, it’ll do just that.

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It’ll check what software versions you’re running.

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It’ll basically scan your computer for out-of-date software.

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It’ll check your Adobe PDF Reader version, then your Silverlight version, then your Java

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version, then your Flash version.

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If it sees any of these are out of date and have a known vulnerability, it moves onto

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Step Two.

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It will try to exploit that vulnerability and gain access to your computer.

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Let’s dive into this for a second, here.

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One of the vulnerabilities the Angler Exploit Kit will use is what’s called a Use After

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Free vulnerability.

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This is where the program had some data in its memory but it’s done with it and freed

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it, but somewhere in the program is still a reference to that part of the memory.

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Okay, suppose you were eating popcorn with a friend, watching a movie.

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You’ve got a bowl of popcorn on your lap and you’re sharing it with them.

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They take a handful, [00:05:00] then you take a handful, then they take a handful, then

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you take the last handful.

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The popcorn is gone.

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The bowl is empty but your friend doesn’t know it.

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They still think there’s popcorn in the bowl so you play a little trick on them and

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put a bowl of spaghetti on your lap instead.

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When they go to reach into the popcorn bowl, they stick their hand in the bowl of spaghetti.

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This is kind of what Use After Free vulnerabilities are like, sorta.

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Your friend was programmed to reach into the popcorn bowl, thinking there was something

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there, but there was nothing there.

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In software world, you can put some commands in that bowl so when the software reaches

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for it, it executes those commands you told it to.

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Kind of brilliant, huh?

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Okay, enough with the bad analogies.

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Angler is an exploit kit, meaning it doesn’t just contain one exploit, but instead it looks

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all over your computer for any exploit it can use.

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It might have dozens of possible exploits to try and if it finds one, it then runs commands

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on your computer that it shouldn’t be able to run.

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This is where Angler sort of stops.

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Its job is really just to get in and execute the payload.

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A payload could be anything, though; it could be to steal user data or passwords, it could

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be to tie your computer into a botnet, or it could be just to delete everything on the

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computer.

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In short, if you have outdated software on your computer and visit a website running

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the Angler Exploit Kit set to destroy your computer, your computer will then be infected

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in seconds and begin deleting files.

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Scary stuff.

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Seventeen-year-old Zain Qaiser thought this was cool, though, and thought this had potential

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to make him some money.

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The problem was the Angler software was sort of hard to get at the time.

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In early 2012, Zain was very active in chat rooms and forums using his username K!NG but

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with an exclamation point for the ‘i.’

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He had an idea and he wants to put his plan into action.

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[MUSIC] Zain makes contact with the Russian creators of Angler and tells them he has the

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skills and experience to make them a lot of money.

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You provide the malware, he said, and I’ll get it infected on a lot of computers.

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Zain tells them that he’s experienced in social engineering and that he’s good at

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manipulating people to get what he wants, and he’s got no problem doing it.

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He’s a native English speaker and knows how the online advertising industry works.

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Zain suggested a split of the profits.

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It was a partnership pitch and one of the Russians were open to hearing this pitch.

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An agreement was made.

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Zain got started on his plan.

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He got the Angler Exploit Kit which is good at getting into the victim’s computer, but

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that’s all it’s good for.

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You still need a payload or an action once the machine is exploited.

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Zain decided to weaponize Angler with Reveton.

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Reveton is a powerful ransomware that will encrypt an entire user’s hard drive with

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a password.

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Then you have to pay money to get that password to decrypt it.

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This worked perfect for Zain.

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Now he has a weaponized exploit kit all set up on a website, waiting for anyone to visit

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it to get infected.

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But how do you trick someone to go to your website to get infected?

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His idea was to buy online ads that point people to his malicious website.

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Where would he buy those ads?

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On porn websites.

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The Russians provided him with some fake identities, and documents, and credentials so he could

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convince legitimate advertising agencies that he was just an everyday advertiser.

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This is a typical example of malvertising.

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Once people click on this link, they get redirected to a malicious website and the computer would

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be infected with that Reveton ransomware that Zain equipped into Angler.

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Now, if you’re going to demand a ransom payment, you need to have something your victim

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is willing to pay for.

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Sure, if you locked up someone’s computer and say pay me to unlock it, that may work,

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but Zain’s plan was a little more diabolical.

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The Reveton ransomware is sometimes known as the Police Virus and that’s because when

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you get infected with it, it shows you a police logo and tells you the victim has broken the

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law by visiting this porn site.

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Not only does the computer get frozen, but all of a sudden there are words on the screen

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that say ‘porn’ and ‘child porn’ and ‘FBI’ and ‘criminal charges.’

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Well, you get the idea.

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For Zain to target people going to porn sites to try to get them to click on this ad so

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that they can be infected with the malware was a perfect match for this ransomware.

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It’s sort of a brilliant combination of social engineering and hacking.

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Victims of this would not only be mad but they’d be embarrassed, and ashamed, and

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scared, even.

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If you infect your family’s computer or a work computer, jeesh, what a mess it would

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be to explain that you were on a porn site when you got infected.

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Zain was ruthless at targeting these people, and soon with his paid ads, hard drives began

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getting infected with this malware.

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Zain’s ransom screen would even say that the victim’s IP was reported to the police.

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But to make it all go away all you have to do is pay $200 and everything is dropped.

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People started paying up.

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In the summer of 2012, with his agreement with the Russian crime group in place, Zain

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began his first stage which would become a colossal ransomware scam.

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[00:10:00] There’s almost no website on the internet that doesn’t display some sort

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of advertising.

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An advertising space on popular websites with large traffic is in demand and advertisers

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will pay good money to secure that advert slot.

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The problem comes in when the advert placed is just in front of malware secretly embedded

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in its code.

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Some big-name websites have been hit with malvertising like the New York Times and The

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Atlantic.

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These websites have high-traffic numbers and they didn’t know anything about these scams

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that were going on.

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Zain was fully aware of malicious advertising, malvertising, and he understood how to implement

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it.

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He acted as a legitimate advertiser looking to purchase advertising space on some of the

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biggest pornography sites in the world.

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He took part in real-time bidding of premium ad spaces; a constant changing market, and

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the bidding process is competitive.

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Basically, by paying for ads, he was buying traffic to his site and paid traffic got fast

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results.

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[MUSIC] Set it up, and straight away you can see more visitors and more clicks.

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All Zain needed is a click on that advert and the ball started rolling.

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This knowledge was partly why Zain was of interest to the Russian crime group.

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With their coding skills and his understanding of the ad market, they were onto a sure thing.

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The advertising company Zain was working with knew nothing about his real intentions.

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Zain laced his adverts with redirects to websites infected with malware, the Angler Exploit

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Kit.

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Users didn’t know it but as soon as their browser hit that website, Angler was scanning

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their system, looking for a way to infect it.

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The Angler Exploit Kit is like a sniffer dog trying to find its target.

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Now, why doesn’t Antivirus stop this, you might ask?

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Well, first of all, a lot of people don’t use Antivirus so they’re like sitting ducks,

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especially if they don’t update their software.

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This is why I’m telling you always update your software.

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But second of all, the creators of Angler were really clever to avoid its detection.

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It would constantly change domains and IPs to avoid any blacklist and it would encrypt

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all traffic to avoid Antivirus seeing malicious commands coming over.

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It would change the way it looks to avoid any matching string detection that Antivirus

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might be looking for.

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It’s a rascal of a malware.

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Angler didn’t even need its own files to launch an attack.

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It didn’t even need time on the machine before it could operate.

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It can spot a vulnerability, send commands to exploit it, and then conduct whatever it

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needs to do on that.

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On top of that, the Russian coders who made it had a zero-day vulnerability in it, too,

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a vulnerability in Adobe Flash that Adobe didn’t even know about.

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It was stealthy, cunning, and very effective.

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[MUSIC] The ransomware favored by Zain and this Russian group was called Reveton.

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It’s been called the Police Virus, or even the FBI Virus, as it pretends to be an official

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police notice.

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REPORTER: Target Eleven with a warning now to everyone who has a computer.

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A new virus is not only infecting your computer but the crooks behind it are also extorting

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money.

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It’s called the FBI Virus but it has nothing to do with the agency.

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JACK: This is ransomware with a twist of social engineering.

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It’s a psychological trick, a scare tactic.

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The computer was frozen and displayed an FBI logo.

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It just said ‘You have broken the law.

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You are facing imprisonment.

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We have captured images on this adult site via your webcam.

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This notice has locked and frozen your computer when you are viewing a pornography website.’

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Embarrassment, shame, fear of exposure.

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All emotions this malware banked on to push its users into following its instructions

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and paying the money to just make it all go away.

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In the ransomware it even said the victim’s internet service provider had been notified

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by the Cyber Crimes Unit.

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It even gives their IP address, host name, and it says ‘Illegally downloaded material

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has been located on your computer which has broken some copyright laws.’

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It all sounds and looks official, then says the user is subject to a fine of $200,000

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or face imprisonment for up to three years.

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Of course, if you want to avoid that, all you have to pay is this $200 fee and your

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computer will be unlocked and all criminal proceedings against you will be stopped.

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It doesn’t demand too much money as a ransom fee, just enough to be worth doing, but not

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too much that people wouldn’t or couldn’t pay for it.

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Bitcoin was around then, the cryptocurrency, but it was only 2012 so it was only a few

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years since Bitcoin was created.

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While Bitcoin wasn’t quite popular yet and the prices were fluctuating a lot, people

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just weren’t tech savvy enough to figure out how to buy Bitcoin and send it, so the

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solution was GreenDot MoneyPak prepaid cards.

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These aren’t linked to a bank account and each card comes with a unique fourteen-digit

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number.

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Once a card has been loaded with cash, you can give that number to anyone and they’ll

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have immediate access to those funds.

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The US is the world’s biggest user of these cards.

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You can buy them at Wal-Mart, CVS, Walgreens, all sorts of big retailers, and put cash onto

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it.

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It costs six dollars and you can deposit up to $500 on this card.

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At the time, it was the [00:15:00] ideal method for anonymous internet criminals to accept

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money from their victims.

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The Reveton ransom screen gave the user details, instructions on how to pay their fee.

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Step one, take cash to one of these retail locations.

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Step two, pick up a MoneyPak and buy it with cash at the register.

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Step three, come back and enter the MoneyPak code into the code section on this message

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screen, and then click submit.

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It’s that simple.

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Zain’s paid ads taking traffic to his site was working.

00:14:39.030 --> 00:14:43.120
People were getting their computers locked and they were paying to have it unlocked.

00:14:43.120 --> 00:14:49.240
Money started to come in for Zain.

00:14:49.240 --> 00:14:53.780
The next challenge was to get the cash and to make sure his Russian associates got their

00:14:53.780 --> 00:14:54.780
share.

00:14:54.780 --> 00:14:59.170
It’s not so easy to move a lot of money around as a criminal and not be caught by

00:14:59.170 --> 00:15:00.390
the police.

00:15:00.390 --> 00:15:04.450
Zain would collect the money and then use Liberty Reserve to transfer it to his Russian

00:15:04.450 --> 00:15:08.150
associates, but he needed some help to do this.

00:15:08.150 --> 00:15:12.220
[MUSIC] Liberty Reserve was kind of like the shady cousin of PayPal.

00:15:12.220 --> 00:15:16.490
It’s the black sheep of the digital currency family and one that was favored by a lot of

00:15:16.490 --> 00:15:17.490
cyber-criminals.

00:15:17.490 --> 00:15:21.740
An account at Liberty Reserve didn’t ask you for your real credentials, or proof, or

00:15:21.740 --> 00:15:24.930
identity, or anything in order to transfer money.

00:15:24.930 --> 00:15:30.040
In fact, it didn’t even have a full license to be operating as a funds transfer business,

00:15:30.040 --> 00:15:32.770
something which would later catch up with its founder.

00:15:32.770 --> 00:15:36.830
Someone who wanted to launder money quickly, and privately, and online knew this was a

00:15:36.830 --> 00:15:38.370
perfect setup.

00:15:38.370 --> 00:15:43.500
Zain was the distributor of the malware and this ransom scam, but to launder the funds

00:15:43.500 --> 00:15:46.850
and get access to the money, he needed a middle man.

00:15:46.850 --> 00:15:48.950
That’s where Raymond came in.

00:15:48.950 --> 00:15:50.690
He’s from Maple Valley in Washington.

00:15:50.690 --> 00:15:53.160
He’s thirty-five years old in 2012.

00:15:53.160 --> 00:15:58.180
He was a student at Florida International University and his role was to cash the ransomware

00:15:58.180 --> 00:16:02.930
payments from the MoneyPak cards, and then he’d convert the cash to Liberty Reserve,

00:16:02.930 --> 00:16:05.600
transfer the money to Zain, and keep a little bit for himself.

00:16:05.600 --> 00:16:08.130
The two got their routine polished pretty quickly.

00:16:08.130 --> 00:16:12.760
Zain opens multiple accounts and prepaid cards using more fake identifications provided by

00:16:12.760 --> 00:16:16.160
his Russian contact, and he gives these accounts to Raymond.

00:16:16.160 --> 00:16:19.380
Raymond uses the MoneyPak codes for each ransom payment.

00:16:19.380 --> 00:16:24.330
He logs into his MoneyPak account, uses the codes to transfer the ransom to fraudulent

00:16:24.330 --> 00:16:25.330
accounts.

00:16:25.330 --> 00:16:29.050
Now, there are limits to the number of transactions and amounts of money that can be deposited

00:16:29.050 --> 00:16:30.490
through MoneyPak.

00:16:30.490 --> 00:16:35.950
Deposits of up to $1,000 within a twenty-four-hour period seems to have been the standard allowance.

00:16:35.950 --> 00:16:40.760
Raymond most likely had multiple MoneyPak accounts, all in fake names so that he could

00:16:40.760 --> 00:16:42.020
avoid hitting these limits.

00:16:42.020 --> 00:16:46.490
Once he transferred the money into the accounts that Zain gave him, he could go and withdraw

00:16:46.490 --> 00:16:49.130
the money from multiple ATMs in different locations.

00:16:49.130 --> 00:16:52.630
Then he’d send it to Zain through Liberty Reserve.

00:16:52.630 --> 00:16:57.110
To open an account at Liberty Reserve, it was simple as name and e-mail address.

00:16:57.110 --> 00:17:01.090
You need to convert your criminally-obtained cash so you buy what they call Liberty Reserve

00:17:01.090 --> 00:17:02.730
dollars with cash.

00:17:02.730 --> 00:17:08.419
That transforms your ransom cash into digital currency for a fee of about 5%.

00:17:08.419 --> 00:17:12.370
To buy Liberty dollars, Raymond would have to go through an exchanger, someone located

00:17:12.370 --> 00:17:16.799
in a completely different country, who could purchase Liberty dollars in bulk.

00:17:16.799 --> 00:17:21.199
Liberty Reserve itself had no identification details for the people who held accounts there.

00:17:21.199 --> 00:17:25.409
They only had that name and e-mail address that used to open the account.

00:17:25.409 --> 00:17:29.330
All the transfers from cash to Liberty Reserve and Liberty dollars back to cash were done

00:17:29.330 --> 00:17:35.570
through these middlemen exchanges, and technically entirely outside of Liberty Reserve itself.

00:17:35.570 --> 00:17:40.470
All this is a complicated and technical way just to get clean cash that doesn’t have

00:17:40.470 --> 00:17:46.330
a criminal trail but it was working for Zain, and Raymond, and the Russian coders.

00:17:46.330 --> 00:17:50.730
Zain, back in London, received about 70% of the ransom payments.

00:17:50.730 --> 00:17:52.410
That was his cut from this operation.

00:17:52.410 --> 00:17:53.539
Pretty good.

00:17:53.539 --> 00:17:57.330
Money was rolling in nicely at this point and the more ads he bought on those porn sites,

00:17:57.330 --> 00:18:00.669
the more traffic he’d get to his websites which resulted in [00:20:00] more people being

00:18:00.669 --> 00:18:04.440
hit with ransomware which meant more people paying to remove it.

00:18:04.440 --> 00:18:07.059
He was basically trading nickels for dimes.

00:18:07.059 --> 00:18:09.740
The plan was working.

00:18:09.740 --> 00:18:14.649
[MUSIC] He was still a student at City, University, living at home with his parents.

00:18:14.649 --> 00:18:17.019
He didn’t have any paid employment.

00:18:17.019 --> 00:18:21.600
He didn’t have any legitimate income but he was spending a lot of money that he was

00:18:21.600 --> 00:18:23.450
making through these scams.

00:18:23.450 --> 00:18:27.820
He bought a 5,000 British pound watch.

00:18:27.820 --> 00:18:30.340
He stayed in posh hotels and he partied with prostitutes.

00:18:30.340 --> 00:18:32.870
He was using drugs and gambling a lot.

00:18:32.870 --> 00:18:39.169
He was reported to have spent £70,000 in one London casino within a ten-month timeframe.

00:18:39.169 --> 00:18:43.360
I wonder what he was telling his friends and family where he was getting all this money

00:18:43.360 --> 00:18:44.740
from.

00:18:44.740 --> 00:18:48.380
But the whole malware-as-a-business supply chain is fascinating to me.

00:18:48.380 --> 00:18:52.679
You’ve got one team working to create the Angler exploit, and they’re arming it with

00:18:52.679 --> 00:18:56.730
the Reveton ransomware which was made by a completely different group of people, and

00:18:56.730 --> 00:19:00.460
then Zain is there deploying it to the world to infect as many people as he could.

00:19:00.460 --> 00:19:04.909
Then when the money comes in, Raymond over in Florida is laundering it and sending it

00:19:04.909 --> 00:19:05.909
back to Zain.

00:19:05.909 --> 00:19:10.100
It’s impressive how many things have to go on here for this operation to work.

00:19:10.100 --> 00:19:17.820
Around this time, police in Spain began receiving hundreds of complaints of ransomware viruses.

00:19:17.820 --> 00:19:20.350
A bunch of other people were investigating this, too.

00:19:20.350 --> 00:19:25.740
The Trend Micro eCrimes Unit, The European Cybercrime Centre at Europol, the Spanish

00:19:25.740 --> 00:19:30.450
police, and Interpol all coordinated to help each other try to figure out who was behind

00:19:30.450 --> 00:19:31.450
this.

00:19:31.450 --> 00:19:34.910
This information-sharing allowed them to build up a pretty good picture of how the gang network

00:19:34.910 --> 00:19:39.470
was structured, including how they did traffic redirection and set up their command and control

00:19:39.470 --> 00:19:40.480
servers.

00:19:40.480 --> 00:19:46.350
Under codename Operation Ransom, a twenty-seven-year-old Russian man was arrested in December 2012

00:19:46.350 --> 00:19:48.899
while he was on holiday, apparently, in Dubai.

00:19:48.899 --> 00:19:52.600
But it was discovered that he was the head of a Spanish gang.

00:19:52.600 --> 00:19:58.190
A few months later, ten other people were arrested during six raids in Málaga, Spain.

00:19:58.190 --> 00:20:03.270
But this group wasn’t the one Zain was connected to; this was the group responsible for making

00:20:03.270 --> 00:20:04.980
the Reveton ransomware.

00:20:04.980 --> 00:20:08.389
The police tracked them down, brought their whole operation to a crumble.

00:20:08.389 --> 00:20:12.169
Seven Russians, two Georgians, and two Ukrainians were arrested.

00:20:12.169 --> 00:20:16.059
Police were able to seize a lot of computers and equipment and credit cards that were used

00:20:16.059 --> 00:20:19.210
in all these ransomware attacks, and for laundering the money.

00:20:19.210 --> 00:20:23.950
The police believed this gang was collecting more than €1,000,000 a year.

00:20:23.950 --> 00:20:29.799
There were more than 1,200 reported cases of ransomware scams just in Spain since May

00:20:29.799 --> 00:20:31.710
2011.

00:20:31.710 --> 00:20:35.950
But while the group who created Reveton was arrested, the Reveton software itself was

00:20:35.950 --> 00:20:40.749
in the hands of criminals like Zain to keep infecting people with it, and use it.

00:20:40.749 --> 00:20:45.840
While this was a big success for the Spanish police to cut down on a lot of it, it didn’t

00:20:45.840 --> 00:20:49.649
affect Zain at all.

00:20:49.649 --> 00:20:58.650
[MUSIC] Three months later, in May 2013, the US government shut down Liberty Reserve.

00:20:58.650 --> 00:21:02.499
Suspected of laundering more than six billion dollars in criminal proceeds, it had been

00:21:02.499 --> 00:21:04.210
under investigation for a while.

00:21:04.210 --> 00:21:08.700
Its owner, Arthur Budovsky, was a shady character who had been dodging the law for years.

00:21:08.700 --> 00:21:13.570
In 2011 he was told he needed the appropriate license to be running a money-transmitting

00:21:13.570 --> 00:21:17.860
business, but when his application failed, he simply moved his business to Costa Rica.

00:21:17.860 --> 00:21:21.940
For two years, his operations were under police investigations with his funds being seized

00:21:21.940 --> 00:21:23.249
multiple times.

00:21:23.249 --> 00:21:27.919
By the end of 2013, Arthur was in custody, along with seven of his employees, and Liberty

00:21:27.919 --> 00:21:31.129
Reserve had been officially seized and shut down.

00:21:31.129 --> 00:21:35.830
PREET: Today we announce charges in what may be the largest international money laundering

00:21:35.830 --> 00:21:38.889
case ever brought by the United States.

00:21:38.889 --> 00:21:44.769
Specifically, we unseal charges against Liberty Reserve and seven of its principals and employees,

00:21:44.769 --> 00:21:49.249
who for years have operated one of the world’s most widely-used digital currencies.

00:21:49.249 --> 00:21:53.150
JACK: That’s Preet Bharara, the US attorney for New York.

00:21:53.150 --> 00:21:56.830
Liberty Reserve was a key part of the chain for Zain and Raymond, and the Russian crime

00:21:56.830 --> 00:21:58.200
group behind them.

00:21:58.200 --> 00:22:01.830
Without the ability to convert the ransom payments through Liberty Reserve, they were

00:22:01.830 --> 00:22:03.370
going to have a problem.

00:22:03.370 --> 00:22:09.549
PREET: Liberty Reserve was intentionally created and structured to facilitate criminal activity.

00:22:09.549 --> 00:22:12.100
It was essentially a black-market bank.

00:22:12.100 --> 00:22:15.379
JACK: When Liberty Reserve was taken down, everyone who had Liberty dollars in their

00:22:15.379 --> 00:22:18.309
accounts just vanished, and lost them immediately.

00:22:18.309 --> 00:22:21.389
Those Liberty dollars were gone, no longer available.

00:22:21.389 --> 00:22:25.519
Whatever value they represented in cash had now been lost overnight.

00:22:25.519 --> 00:22:29.470
But now that the website was in the hands of the authorities, investigators started

00:22:29.470 --> 00:22:32.630
looking into who the users were for the site.

00:22:32.630 --> 00:22:39.029
[MUSIC] Zain kept doing this but it looks like this is where Raymond’s involvement

00:22:39.029 --> 00:22:40.370
came to an end.

00:22:40.370 --> 00:22:45.830
Raymond actually went on to secure a job as a network engineer at Microsoft and Microsoft

00:22:45.830 --> 00:22:49.720
had no knowledge of what Raymond was up to in the previous years.

00:22:49.720 --> 00:22:54.110
To continue, Zain simply switched to a different crypto-currency platform.

00:22:54.110 --> 00:22:58.200
The fall of Liberty Reserve highlighted his name to the investigating authorities and

00:22:58.200 --> 00:23:02.539
much of the profit-side of the scam was [00:25:00] uncovered in the following years from Liberty

00:23:02.539 --> 00:23:03.539
data.

00:23:03.539 --> 00:23:07.940
The authorities had followed the strings and were piecing together exactly what Zain had

00:23:07.940 --> 00:23:09.559
been up to.

00:23:09.559 --> 00:23:15.279
As Zain continued to buy advert space, some advertising companies began getting suspicious

00:23:15.279 --> 00:23:16.279
of him.

00:23:16.279 --> 00:23:20.730
They would challenge him and question him, and what Zain would do in response?

00:23:20.730 --> 00:23:24.330
He tried to manipulate and even threaten the ad agencies.

00:23:24.330 --> 00:23:28.929
He told the director of one of the companies based in Canada, quote, “Really, it’s

00:23:28.929 --> 00:23:29.929
better if we work together.

00:23:29.929 --> 00:23:31.830
We can make some serious money together.

00:23:31.830 --> 00:23:33.950
It’s my way or no way.

00:23:33.950 --> 00:23:35.640
The K!NG is back.”

00:23:35.640 --> 00:23:36.640
End quote.

00:23:36.640 --> 00:23:39.530
When he didn’t get the response he wanted, he followed up with another threat.

00:23:39.530 --> 00:23:43.940
Quote, “I’ll first kill your server and then I’ll send child porn spam abuses to

00:23:43.940 --> 00:23:45.940
you.” End quote.

00:23:45.940 --> 00:23:51.289
Zain then launched a revenge distributed denial-of-service attack on these advertising sites that would

00:23:51.289 --> 00:23:52.499
host his ads.

00:23:52.499 --> 00:23:56.520
The purpose of the DDoS attack was to make the target’s website unavailable, essentially

00:23:56.520 --> 00:23:57.529
take it down.

00:23:57.529 --> 00:24:02.009
It overwhelmed that website and made it crash, making it unavailable for website users and

00:24:02.009 --> 00:24:03.980
therefore customers of the company.

00:24:03.980 --> 00:24:06.580
Zain used his methods of attack as revenge.

00:24:06.580 --> 00:24:08.429
It was simple retaliation.

00:24:08.429 --> 00:24:09.720
You question me?

00:24:09.720 --> 00:24:11.029
You don’t want to come on board with me?

00:24:11.029 --> 00:24:12.029
How dare you.

00:24:12.029 --> 00:24:13.029
I’ll make you pay.

00:24:13.029 --> 00:24:17.090
Zain wants to disrupt the business of those agencies and if he crashes the website, paying

00:24:17.090 --> 00:24:20.350
customers can’t go to them and use their website to purchase ad space.

00:24:20.350 --> 00:24:21.830
It’s the core of their business.

00:24:21.830 --> 00:24:26.289
The company was losing tons of money for every second that ads weren’t being served.

00:24:26.289 --> 00:24:29.940
Zain then launched more denial-of-service attacks against the websites that were questioning

00:24:29.940 --> 00:24:30.940
him.

00:24:30.940 --> 00:24:34.490
Again, these were against the advertising companies who tried to stop what he was doing.

00:24:34.490 --> 00:24:40.889
The DDoS attacks costs these businesses at least £500,000 and lost ads in incident response

00:24:40.889 --> 00:24:41.889
costs.

00:24:41.889 --> 00:24:46.049
One of the ad agencies getting hit with this attack reported Zain to the police.

00:24:46.049 --> 00:24:53.290
The police were dispatched to Zain’s home and arrested him in July 2014, but he was

00:24:53.290 --> 00:24:59.309
released a few days later with no charges because of the lack of evidence.

00:24:59.309 --> 00:25:04.509
Zain thought he outsmarted the police, but little did he know, the National Crime Agency’s

00:25:04.509 --> 00:25:07.799
Cyber Crime Unit were now investigating him fully.

00:25:07.799 --> 00:25:13.100
The fall of Liberty Reserve wasn’t the only event across Zain’s active ransomware period

00:25:13.100 --> 00:25:15.009
that interfered with his operations.

00:25:15.009 --> 00:25:20.799
In 2016, eighty-six raids in Russia arrested more than fifty individuals involved in the

00:25:20.799 --> 00:25:23.399
Lurk cyber-attack in Russian banks.

00:25:23.399 --> 00:25:28.279
Lurk was malware that mimicked the online banking app for Russia’s biggest bank, Sberbank.

00:25:28.279 --> 00:25:32.710
It’s estimated the gang behind Lurk stole forty-five million dollars from Russian financial

00:25:32.710 --> 00:25:35.549
institutions in just under two years.

00:25:35.549 --> 00:25:42.070
In mid-2016, Angler was at its peak use, estimated to be behind 40% of all exploit kit infections.

00:25:42.070 --> 00:25:45.690
By this time, Angler was being rented out by the crime group who owned it.

00:25:45.690 --> 00:25:49.331
Anyone willing to pay could get a version of it and use it however they wished.

00:25:49.331 --> 00:25:53.259
There were quite a few people using this Angler kit to conduct these ransomware attacks; Zain

00:25:53.259 --> 00:25:54.750
wasn’t the only one.

00:25:54.750 --> 00:25:59.320
This spread the kit around the globe and was being operated by hundreds of different hackers.

00:25:59.320 --> 00:26:00.940
The money it generated?

00:26:00.940 --> 00:26:05.269
Researchers at Cisco Talos believe the Angler ransomware was making around sixty million

00:26:05.269 --> 00:26:07.320
dollars a year for hackers.

00:26:07.320 --> 00:26:12.129
Cisco Talos research group looked into this a little further and found links between Angler

00:26:12.129 --> 00:26:13.129
and Lurk.

00:26:13.129 --> 00:26:17.700
It’s possible that in the crackdown of Lurk, they also caught some of the Angler hackers

00:26:17.700 --> 00:26:22.480
too, something that would have had an impact on the ransomware scam Zain was spearheading

00:26:22.480 --> 00:26:24.639
from the UK.

00:26:24.639 --> 00:26:30.960
[MUSIC] In early 2017, the National Crime Agency in the UK had collected enough evidence

00:26:30.960 --> 00:26:34.299
from the Liberty Reserve servers to build a case against Zain.

00:26:34.299 --> 00:26:37.710
The police once again went to Zain’s house and arrested him.

00:26:37.710 --> 00:26:41.890
Police seized Zain’s MacBook Pro and found logs, records, and data.

00:26:41.890 --> 00:26:47.299
This tied him to the scam and that he was working with the Russian creators of Angler.

00:26:47.299 --> 00:26:51.120
Over 3,000 chat logs and almost one million images were stored.

00:26:51.120 --> 00:26:54.570
The computer was encrypted and was running both Windows and Mac OS.

00:26:54.570 --> 00:26:59.009
Zain had created partitions with encrypted virtual machines, remote servers, and remote

00:26:59.009 --> 00:27:00.139
desktops.

00:27:00.139 --> 00:27:04.640
He hid things pretty well, but this was the NCA, and it’s 2017.

00:27:04.640 --> 00:27:09.770
They have a whole digital forensics team who can comb through everything to gather evidence.

00:27:09.770 --> 00:27:14.490
Part of Zain’s downfall was copies of the control dashboard that he was using.

00:27:14.490 --> 00:27:18.159
One of the cool things about Angler and Reveton was that it had these really cool dashboards

00:27:18.159 --> 00:27:21.470
that showed you how many infections there were, and where the infections were, and who

00:27:21.470 --> 00:27:23.460
paid, and all this stuff.

00:27:23.460 --> 00:27:27.140
This was present on his laptop and he was able to log into it.

00:27:27.140 --> 00:27:34.030
One screenshot showed that Zain had received $14,00 in ransom payments for just July of

00:27:34.030 --> 00:27:35.470
2014.

00:27:35.470 --> 00:27:39.230
Multiple financial accounts were found that linked Zain to using different crypto-currencies

00:27:39.230 --> 00:27:40.230
overseas.

00:27:40.230 --> 00:27:45.740
In February 2017 he was charged with blackmail, fraud, and computer misuse.

00:27:45.740 --> 00:27:50.419
When he was questioned by the police, Zain told them that he was not involved with the

00:27:50.419 --> 00:27:55.299
scam and he had been hacked, but the digital forensics team was able to disprove this by

00:27:55.299 --> 00:27:58.519
collecting data on his computer.

00:27:58.519 --> 00:28:03.470
[00:30:00] The NCA have provided some example calculations to demonstrate just how big this

00:28:03.470 --> 00:28:04.740
operation was.

00:28:04.740 --> 00:28:09.070
They estimate that one malware infection advert showed on twenty-one million web browsers

00:28:09.070 --> 00:28:13.230
each month, with Angler being downloaded on approximately 16,000 computers.

00:28:13.230 --> 00:28:15.879
Remember, this is one advert in one month.

00:28:15.879 --> 00:28:21.370
From that, they estimated that 5%, so about 800 of these computers didn’t have up-to-date

00:28:21.370 --> 00:28:26.220
Antivirus, and Angler could exploit the holes in their systems and deploy the ransomware.

00:28:26.220 --> 00:28:27.470
How many individuals paid up?

00:28:27.470 --> 00:28:31.760
It’s almost impossible to know, but a few research security reports suggest that the

00:28:31.760 --> 00:28:36.169
average is 40% of business ransomware victims do pay the ransom.

00:28:36.169 --> 00:28:37.860
Let’s do some math here.

00:28:37.860 --> 00:28:41.330
The individual people who were hit by the ransomware didn’t have IT departments to

00:28:41.330 --> 00:28:42.330
turn to.

00:28:42.330 --> 00:28:46.029
They didn’t have people on-hand to advise them if this was a scam or real.

00:28:46.029 --> 00:28:50.110
I doubt most people told anyone, and if they did, they’d have to say they were on a porn

00:28:50.110 --> 00:28:54.210
site when this came up, which is embarrassing, not something that many are gonna want to

00:28:54.210 --> 00:28:55.210
admit to.

00:28:55.210 --> 00:28:59.779
I think the percentage of individuals who paid up in this scam is way higher than 40%,

00:28:59.779 --> 00:29:04.539
but let’s go low; let’s say only 10% of the 800 users that were hit with the Reveton

00:29:04.539 --> 00:29:06.830
ransomware screen actually paid the ransom.

00:29:06.830 --> 00:29:10.370
That’s eighty victims paying up at $200 each.

00:29:10.370 --> 00:29:13.660
That makes Zain $16,000 a month.

00:29:13.660 --> 00:29:17.610
With multiple adverts running per month, you can multiply these figures considerably.

00:29:17.610 --> 00:29:20.460
But there were costs involved with this scam, though.

00:29:20.460 --> 00:29:21.519
It wasn’t all profit-making.

00:29:21.519 --> 00:29:25.480
Zain had to purchase the web traffic and bid for advert slots.

00:29:25.480 --> 00:29:29.870
Raymond had to be paid to launder the money, and he had to pay exchange fees and transfer

00:29:29.870 --> 00:29:30.870
fees.

00:29:30.870 --> 00:29:32.639
Of course, not all the profits went to Zain.

00:29:32.639 --> 00:29:34.909
The Russians would take some of the cut, too.

00:29:34.909 --> 00:29:39.649
The NCA had said across the five-year span of this operation, Zain moved at least five

00:29:39.649 --> 00:29:44.509
million dollars using multiple crypto-currency platforms and online accounts.

00:29:44.509 --> 00:29:53.090
His personal profits they say were almost $900,000 by the time of his arrest in 2017.

00:29:53.090 --> 00:30:00.710
[MUSIC] Meanwhile, in the Southern District Courts of Florida, in March 2018, Raymond

00:30:00.710 --> 00:30:04.500
was indicted and charged with conspiracy to commit money laundering.

00:30:04.500 --> 00:30:08.769
Raymond had been linked to the MoneyPak ransom payments and transfers through Liberty Reserve

00:30:08.769 --> 00:30:11.360
and his online username was Mike Roland.

00:30:11.360 --> 00:30:16.110
He was charged that between October 2012 and March 2013, he was involved in laundering

00:30:16.110 --> 00:30:19.470
the money obtained by the Reveton ransom scam.

00:30:19.470 --> 00:30:24.399
It was actually a failed transfer of $840 between two Liberty Reserve accounts that

00:30:24.399 --> 00:30:25.630
gave him away.

00:30:25.630 --> 00:30:30.940
Prosecutors estimated that in the span of one year, Raymond moved about $93,000 collected

00:30:30.940 --> 00:30:32.850
from these ransomware payments.

00:30:32.850 --> 00:30:35.090
Raymond went to court and was found guilty.

00:30:35.090 --> 00:30:40.910
The judge sentenced him to eighteen months in jail with three years supervised release.

00:30:40.910 --> 00:30:45.230
He accepted a plea deal to have one of these charges dropped.

00:30:45.230 --> 00:30:49.789
Microsoft somehow unwittingly found themselves dragged into this case after they employed

00:30:49.789 --> 00:30:54.039
Raymond, but unsurprisingly, they didn’t make any official comment on this.

00:30:54.039 --> 00:31:00.470
Zain’s trial in the UK was scheduled for February 2018 but it was cancelled when Zain

00:31:00.470 --> 00:31:02.760
was sectioned under the Mental Health Act.

00:31:02.760 --> 00:31:08.110
The details are unclear here; something like Zain had been put in a hospital in London

00:31:08.110 --> 00:31:09.239
for treatment.

00:31:09.239 --> 00:31:14.710
But while there, in hospital, digital forensics showed he was still conducting ransomware

00:31:14.710 --> 00:31:18.739
scams and laundering money using the hospital’s WiFi.

00:31:18.739 --> 00:31:22.139
He was re-arrested again and put back in jail.

00:31:22.139 --> 00:31:25.200
These further charges prompted a change in plea from Zain.

00:31:25.200 --> 00:31:29.070
He now pled guilty to eleven charges in total.

00:31:29.070 --> 00:31:33.529
Acquisition, user possession of criminal property, three counts of blackmail, three counts of

00:31:33.529 --> 00:31:38.570
fraud by false representation, and four counts of unauthorized acts with intent to impair

00:31:38.570 --> 00:31:43.840
the operations of a computer or creating risk of serious damage.

00:31:43.840 --> 00:31:50.559
On April 9th, 2019, Zain Qaiser was sentenced to six years and five months at the Kingston

00:31:50.559 --> 00:31:53.129
County Court.

00:31:53.129 --> 00:31:58.850
The judge told him that his case and his cyber-attacks were so extensive, there had not been a comparable

00:31:58.850 --> 00:32:01.970
case found.

00:32:01.970 --> 00:32:07.679
What Zain did could be classified as a common scam going around now called sextortion.

00:32:07.679 --> 00:32:09.139
These are growing in popularity.

00:32:09.139 --> 00:32:14.370
They’re so successful that criminals don’t even need to put ransomware on your computer.

00:32:14.370 --> 00:32:15.649
Sometimes an e-mail is good enough.

00:32:15.649 --> 00:32:20.289
I mean, imagine if you got an e-mail that said hey, I know you’ve been going to porn

00:32:20.289 --> 00:32:21.659
sites and I’m a hacker.

00:32:21.659 --> 00:32:24.480
I secretly recorded you masturbating over the web cam.

00:32:24.480 --> 00:32:28.769
Send me Bitcoin or I’m gonna tell your family and boss.

00:32:28.769 --> 00:32:30.330
E-mails like this are becoming common.

00:32:30.330 --> 00:32:34.739
I got one the other day and I traced it back to a guest blog post I wrote on a website

00:32:34.739 --> 00:32:35.739
a while back.

00:32:35.739 --> 00:32:38.139
It had my e-mail address posted there.

00:32:38.139 --> 00:32:42.619
These scammers scraped my e-mail off that website and sent me this e-mail expecting

00:32:42.619 --> 00:32:44.710
me to pay money.

00:32:44.710 --> 00:32:48.179
These e-mails are scary and it’s hard to ask for help or know what to do.

00:32:48.179 --> 00:32:53.600
I’m pretty sure most of them are scams, though, and some will try to show you proof

00:32:53.600 --> 00:32:58.450
by showing you your password but my Darknet Diaries listeners are savvy enough to know

00:32:58.450 --> 00:33:02.109
that there are tons of breaches [00:35:00] going on all over the world and your password

00:33:02.109 --> 00:33:06.019
is probably out there on the darknet, along with your e-mail.

00:33:06.019 --> 00:33:09.409
Just having that really isn’t proof of anything.

00:33:09.409 --> 00:33:13.840
Without proof of anything that’s actually embarrassing or any evidence, what are they

00:33:13.840 --> 00:33:15.610
really holding ransom?

00:33:15.610 --> 00:33:18.149
Zain could have used his skills for good.

00:33:18.149 --> 00:33:19.980
He could have been a white hat hacker.

00:33:19.980 --> 00:33:23.460
He was obviously very technically skilled and good at advertising.

00:33:23.460 --> 00:33:26.779
He could have defended companies against threats and hacks like this.

00:33:26.779 --> 00:33:31.190
He could have had a respectable career, but instead he chose this route.

00:33:31.190 --> 00:33:35.220
He allowed his greed and ego to grow with him which led him straight to the arms of

00:33:35.220 --> 00:33:37.850
the NCA and FBI.

00:33:37.850 --> 00:33:41.749
Although he’ll most likely get out of jail in three years, he will probably have a hard

00:33:41.749 --> 00:33:44.019
time landing a good job after that.

00:33:44.019 --> 00:33:48.529
If Zain is released from prison in three years’ time, he’ll be twenty-seven years old then.

00:33:48.529 --> 00:33:54.100
He’ll have blackmail, fraud, money laundering, distribution of ransomware, and hacker as

00:33:54.100 --> 00:33:59.340
labels that will follow him from now on, all for a few years of free money.

00:33:59.340 --> 00:34:01.419
Was it worth it?

00:34:01.419 --> 00:34:04.070
Only Zain can answer that.

00:34:04.070 --> 00:34:10.980
JACK (OUTRO): [OUTRO MUSIC] You’ve been listening to Darknet Diaries.

00:34:10.980 --> 00:34:15.850
Hey, if you didn’t notice by now, this show has a whole new logo, new artwork, new website,

00:34:15.850 --> 00:34:16.850
everything.

00:34:16.850 --> 00:34:18.230
Check it out at darknetdiaries.com.

00:34:18.230 --> 00:34:21.990
If you head over there, you can also buy shirts and stickers if that’s your sort of thing,

00:34:21.990 --> 00:34:24.570
and I hope that is your sort of thing.

00:34:24.570 --> 00:34:28.820
This episode was created by me, the zettabyte man, Jack Rhysider.

00:34:28.820 --> 00:34:33.410
Research and writing help this episode was by Fiona Guy; editing by the dark-haired Damienne,

00:34:33.410 --> 00:34:37.300
and the theme music was created by the trebly-talented Breakmaster Cylinder.

00:34:37.300 --> 00:34:38.040
See you.
