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JACK: [MUSIC] I’ve heard a few stories of people robbing banks just to get a few hundred

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dollars.

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I heard this one story of a guy who walked into a bank; he acted like he had a gun under

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his jacket.

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He placed a note on the bank teller counter and the note quietly said, this is a robbery.

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Give me some money.

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The teller straightened up and handed over some cash, and the guy ran out.

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He risked it all just for a few hundred or a thousand dollars.

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Then there are people who rob banks with bigger goals.

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Like, they want to score $100,000.

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To do this, you might have to hold up the whole bank, not just one teller, which causes

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total panic.

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You need to jump behind the counter and empty all the tills, and maybe bring a real gun

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this time.

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It’s intense and crazy.

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But for some people that still isn’t enough.

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They have even bigger bank robbery ambitions.

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They want to score a million dollars and that kind of bank robbery is not easy.

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You have to time it just right, like just after someone makes a big deposit or maybe

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you plan to knock over a few of those armored bank trucks all at once.

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But some people have done it and it usually takes a lot more resources and skill to pull

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off a million-dollar bank robbery.

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But still, that’s not good enough for everyone.

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This is a story about how a group of people with some very interesting ties tried to rob

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a bank for one billion dollars.

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(INTRO): [INTRO MUSIC] These are true stories from the dark side of the internet.

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I’m Jack Rhysider.

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This is Darknet Diaries.

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[INTRO MUSIC ENDS]

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JACK: This is a big story and to help tell it, I brought in Geoff White.

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GEOFF: I’m Geoff White.

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I’m an investigative journalist and I cover technology for, among others, BBC News, Channel

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4 News, and my own podcast Cybercrime Investigations.

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JACK: [MUSIC] Geoff has had his head in this case for over a year trying to unravel, understand,

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and crack this case.

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He knows more about this case than anyone else I could find, so let’s get into it.

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A billion-dollar bank robbery; that’s the goal here.

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But that’s like, impossible.

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Who would have a billion dollars lying around for someone to grab?

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A billion is a lot of money.

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Your average consumer bank like your local Chase or Wells Fargo bank branch is not gonna

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have this much money anywhere, probably not even in their bank headquarters, so your typical

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bank is out.

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We have to aim higher, possibly like a Federal Reserve Bank or something, some bigger place

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that has a lot of money.

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The robbers knew that national banks would have a large amount of money like this, like

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a country’s reserve bank, so they started looking around for what national banks might

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be a good target.

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They chose the Bangladesh Bank.

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This was an interesting target to choose as far as central banks go.

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Bangladesh has a growing economy and is starting to really flourish, but it’s still a developing

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nation and its central bank doesn’t have the best security.

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I don’t know, which might make this an easier target than a more developed nation’s national

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bank, like the US Federal Reserve Bank.

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The Bangladesh Bank became the target.

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GEOFF: Which is the national bank of Bangladesh.

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It’s like the Federal Reserve Bank or the Bank of England.

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It’s like the country’s bank.

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Billions of dollars of reserve currency is sitting in there.

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JACK: Alright, so the target is set.

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Now, this group has a special weapon; they’re pretty good hackers.

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So, their plan isn’t to bust down the door, draw their weapons, and shout, [MUSIC] everyone

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on the floor, give me a billion dollars!

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No, that’s not an option here.

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Instead, the plan was to hack into the Bangladesh Bank and transfer out as much money as they

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could before anyone could catch them.

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GEOFF: It starts a full year before.

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I think it was January 2015, the first e-mail started popping up inside Bangladesh Bank.

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A few employees get the classic phishing e-mail; it’s a zip file that contains a CV for somebody

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who looks like a job applicant.

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Opens the zip file, has a look at the CV or perhaps doesn’t ever get the CV but nonetheless,

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they get infected.

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Three people opened the e-mail in Bangladesh Bank and at least one of them got infected.

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JACK: Okay, so the hackers, or in this case the bank robbers, infiltrate the network.

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Now, when they get in using a phishing e-mail like this, they only get into one person’s

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computer, whoever that person was who opened the e-mail, and that’s it.

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They just have access to that one computer.

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From there they have to try to hop around to other computers in the network.

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[00:05:00] Once they get in, they use three types of malware to set up for the next part.

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GEOFF: As far as I’m aware, one of them created the backdoor into Bangladesh Bank.

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Another of them created the encrypted channel so that you could pull stuff out of that backdoor

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without being spotted, and the third piece of software was used to scan and navigate

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across the network.

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JACK: [MUSIC] They spent some time mapping out the network of the Bangladesh Bank, moving

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around, establishing persistence, and learning about how to transfer money around.

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GEOFF: One of the first things they do is they work out where Bangladesh Bank’s got

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its money.

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It’s not all sitting in Dhaka, the capital of Bangladesh, the money that – the Bangladesh

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Bank has a foreign currency reserve account in New York at the New York Fed, so, there’s

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a billion dollars sitting there.

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The criminal’s like, okay, there’s a billion dollars.

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That would be good if we can get that.

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In order to transfer money, banks have this system called SWIFT.

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SWIFT is the international bank transfer system.

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There’s an international bank version of that which transfers millions, billions of

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dollars around the world.

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JACK: SWIFT is a banking network used to send payment orders between banks.

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There are over 11,000 members, financial institutions in over two hundred countries around the world

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who use SWIFT to send payment orders to each other.

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Anyway…

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GEOFF: The thieves realize okay, to transfer that billion dollars out of the New York Fed,

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we’re gonna have to get to the SWIFT software and do a series of transfers using SWIFT.

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That’s exactly what they’re doing.

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When they get into Bangladesh Bank, they’re trying to navigate their way around the network

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and find the computer that’s got SWIFT on it so that they can then manipulate that computer

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and transfer the money out of New York and out of the New York account of Bangladesh

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Bank.

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JACK: The thing about SWIFT is that it’s pretty secure.

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It is secure.

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It has to be because it’s handling this very sensitive financial communications.

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It’s practically impossible to hack but as with all computers, there is a weakness

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and one of the biggest weaknesses is human error.

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Hackers rooted around the Bangladesh Bank network looking for the right computer that

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can authorize bank transfers.

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Of course, they find it; the computer authorized to make SWIFT transfers.

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Bingo.

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Instead of trying to hack into the SWIFT system, they got to the human users of the computer

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terminals that ran SWIFT.

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They watched how the users interacted with it and they learned how to impersonate those

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human users, and then trick the SWIFT network into thinking that they were authorized users

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making real transaction requests.

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But first, the SWIFT terminal.

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GEOFF: I don’t know about you; if I was confronted with the SWIFT terminal, I would

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have no idea where to start.

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I’d probably make some mistakes.

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It did not take these guys very long at all to make the transfers to transfer out the

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money.

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JACK: Hm, this makes me think that these hackers are probably already familiar with the SWIFT

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bank system.

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Perhaps this was someone who had done work for SWIFT before or someone who hacked into

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a bank and did some SWIFT transfers already.

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Since they knew how to use it right away without having to sit and watch how a typical bank

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operator does it, it’s very interesting.

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They got that piece sorted, but now they needed to figure out how to hide their tracks to

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blend in.

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To do this, they obtained bank transfer record and used them to learn what a typical large

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transfer would look like.

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[MUSIC] They studied the bank’s high-dollar value transfers.

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What kind of transactions were they?

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When were they made and to who?

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They used these insights to plan their theft.

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They would use transactions that looked like the bank’s typical large transactions to

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steal their billion dollars without raising suspicions.

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GEOFF: There’s transactions they lined up.

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Not only did they know how to run SWIFT, but they knew what to type into SWIFT to make

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the transfers look legit.

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They had all this almost in advance.

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It was almost like how they knew how SWIFT ran.

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JACK: With the right keystrokes on this computer, they can move that one billion dollars to

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another bank account, an account owned by the hackers.

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But hold up, even if they now had access and a plan for making their transfer blend in,

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making one giant transfer to themselves still might not be the best idea.

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Using this strategy might have raised a flag somewhere in the system.

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A big transfer like that might require additional authorization or something.

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Why put all your eggs in one basket?

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If that one-billion-dollar transfer fails, then everything fails.

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The hackers decided to break up the theft into many smaller transfers.

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GEOFF: This is classic money laundering technique.

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JACK: In May 2015, five bank accounts were opened in the RCBC Bank on Jupiter Street

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in Manila, the capital of the Philippines.

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Each of these accounts were opened with an initial five hundred-dollar deposit.

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These accounts sat untouched for nearly a year until the weekend of February 5th, 2016.

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By that point, the bank robbers had everything set up.

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They launched a successful spear phishing operation on Bangladesh Bank employees which

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allowed them to get access to the bank’s computer network [00:10:00] and the SWIFT

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terminals.

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They figured out how to impersonate Bangladesh Bank’s credentials on SWIFT.

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Now, they have bank accounts set up around the world waiting to receive the stolen money.

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We know about those five accounts in the Philippines and…

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GEOFF: At least one account set up in Sri Lanka.

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I don’t know where the other accounts are.

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Despite efforts, I have not managed to find out.

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But this was a worldwide operation.

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JACK: Now, they’re ready to roll.

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On February 3rd, 2016, the hackers entered the Bangladesh Bank network one more time.

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It was a Thursday.

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They waited for the bank to close that night and as soon as it did, they made the keystrokes

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needed to get into the SWIFT terminal.

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See, the Bangladesh Bank actually has a lot of money in the US Federal Reserve Bank, so

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they accessed the Bangladesh Bank account in the New York Federal Reserve Bank and started

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making transfers to thirty-six of the hacker’s bank accounts all over the world.

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The thirty-six transactions totaled 951 million dollars.

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Now, the timing of this transaction was perfect; a Thursday night in Bangladesh.

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GEOFF: In classic heist movie tradition, you try and pick out a weekend to do your bank

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break-in.

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What you’re ideally looking for is a long weekend, a bank holiday weekend, public holiday

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weekend, which would give you three days.

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JACK: In an already really well thought-out, elaborate plan, the timing was a stroke of

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genius because it meant that not only are the hackers dealing with a long weekend, but

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they’re also taking advantage of…

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GEOFF: Three time zones, here; you’ve got Bangladesh Bank which is the bank that’s

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been hacked into where the money’s gonna be transferred from, you’ve got where the

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actual money is which is New York, which is obviously a different time zone, and you’ve

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got where the money is going which is the Philippines which is yet another time zone.

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What they did was played these three time zones to their advantage.

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JACK: Now, besides the time zones being to their advantage, in Bangladesh, the weekend

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starts Thursday night.

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Because this was Thursday night, nobody was gonna be in on the weekend to see anything

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suspicious happening.

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However, it’s not the weekend in New York; it’s Friday in New York which means the

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funds can be transferred properly there.

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GEOFF: By that time, a lot of the bank workers would have gone home.

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They know they’ve got a good, long weekend – a weekend, two days, to work with.

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But of course, it’s 9:36 a.m. in New York where the actual money is.

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When they start issuing the commands to transfer out the money, in New York, they’ve got

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an entire day of New York working on it knowing that the people in Bangladesh who might be

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keeping an eye on it, most of them aren’t to work over the weekend.

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JACK: There’s another detail of timing that also helped them out.

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The attack started on Thursday, February 4th.

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On that following Monday, February 8th, was the Chinese New Year which is a bank holiday

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in the Philippines which is where those RCBC bank accounts were sitting.

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GEOFF: You’ve got all of Thursday, Friday, Saturday, Sunday, and Monday with these three

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time zones working to your advantage.

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JACK: On Friday morning in New York, the Federal Reserve receives all these SWIFT transaction

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requests that look like they’re coming from the Bangladesh Bank.

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The New York Federal Reserve Bank proceeds to process the transactions.

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[MUSIC] Money starts being sent to the hacker’s bank accounts one by one.

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Millions here, millions there.

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One of the transactions is for twenty million dollars to one of the hacker’s bank accounts

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in Sri Lanka.

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GEOFF: Twenty million dollars was gonna go to Sri Lanka which is a huge amount of money

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for the charity concern that it was going to.

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JACK: The New York Federal Reserve approves the request and the twenty million dollars

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starts making its way to the intermediary bank which happens to be in Germany.

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But it gets stopped there because of a pretty basic human error.

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The money was trying to be sent to the Shalika Foundation but the transfer request spelled

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it as Shalika Fundation.

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It was missing an ‘o’.

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When a human looked at this transfer, it rang some alarm bells.

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GEOFF: The bank in Sri Lanka flagged it back to a bank in Germany that had done the transfer.

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They in turn transferred it back to New York and said, we think something’s wrong with

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this.

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New York, you can imagine, had some pretty hairy moments looking at these transactions

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and going oh shit, something’s wrong here.

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JACK: This raises the alarm and the New York Federal Reserve is now scrambling to try to

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figure out what’s going on.

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They tried calling the Bangladesh Bank on a Friday, but Friday is the weekend in Bangladesh

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so they were unable to get through.

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By this point, the first part of the hack was done; they hacked into the Bangladesh

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Bank, sent the money to the New York Federal Reserve, and then told the New York Federal

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Reserve to send it to thirty-six accounts.

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By Friday at 3:59 a.m. local time in the Philippines, the hackers logged out of the Bangladesh Bank

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SWIFT network.

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The malware that they had installed on the machines began deleting evidence of their

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crime.

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But hold up, you’d think that the bank’s security systems would have some kind of failsafe

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to protect against this kind of robbery, right?

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GEOFF: There’s a printer, an HP LaserJet printer, in the corner of the office in Bangladesh

00:14:41.509 --> 00:14:47.200
Bank and its job is partly to print out records of SWIFT transactions when they’re made.

00:14:47.200 --> 00:14:51.699
JACK: Every day, including on Bangladeshi weekends, that printer is automatically printing

00:14:51.699 --> 00:14:54.110
out all the transactions that are coming in.

00:14:54.110 --> 00:14:57.440
Normally, that’s not that many, maybe a dozen.

00:14:57.440 --> 00:14:59.910
The paper printouts [00:15:00] are one safeguard.

00:14:59.910 --> 00:15:03.880
Another safeguard is that there’s employees who are on-duty and it’s their job to scrutinize

00:15:03.880 --> 00:15:06.079
the transactions on these records.

00:15:06.079 --> 00:15:10.420
On the Friday of the hack, that employee was named Zubair and he was the director of the

00:15:10.420 --> 00:15:11.420
bank.

00:15:11.420 --> 00:15:12.880
But the hackers had a plan for this, too.

00:15:12.880 --> 00:15:16.649
GEOFF: Now, the hackers, one of the smart things they did when they did their heist,

00:15:16.649 --> 00:15:20.590
was to realize that if the printer kept going, it would immediately expose what they’d

00:15:20.590 --> 00:15:21.590
done.

00:15:21.590 --> 00:15:25.110
JACK: To deal with this failsafe, the thieves hacked the printer to make it print blank

00:15:25.110 --> 00:15:27.959
pages of transaction records.

00:15:27.959 --> 00:15:32.540
Then they installed malware on the computers running the printer that would delete evidence

00:15:32.540 --> 00:15:34.060
of the messages.

00:15:34.060 --> 00:15:39.570
Zubair was in the office on Friday, but the printer was just printing out blank pages.

00:15:39.570 --> 00:15:43.910
He assumed it was just some technical glitch and he could deal with it on Saturday.

00:15:43.910 --> 00:15:47.490
But then on Saturday, there was an even bigger problem.

00:15:47.490 --> 00:15:52.810
When the Bangladesh Bank employees tried to log into the SWIFT terminal, they were seeing

00:15:52.810 --> 00:15:55.570
errors and couldn’t log in.

00:15:55.570 --> 00:15:59.529
When they finally were able to log into the system, they saw three messages from the New

00:15:59.529 --> 00:16:03.270
York Federal Reserve asking about the large quantity of payment instructions that they

00:16:03.270 --> 00:16:09.139
had received over the Bangladeshi weekend which altogether totaled almost one billion

00:16:09.139 --> 00:16:10.810
dollars.

00:16:10.810 --> 00:16:14.209
At this point, on Saturday, Zubair was pretty panicked.

00:16:14.209 --> 00:16:18.889
He tried to call the New York Federal Reserve Bank but of course, it’s now Saturday where

00:16:18.889 --> 00:16:20.940
the banks are closed in the US.

00:16:20.940 --> 00:16:25.270
He starts e-mailing and faxing in requests to the Federal Reserve to stop all transactions

00:16:25.270 --> 00:16:26.470
and payments for this.

00:16:26.470 --> 00:16:30.790
At some point, the Bangladesh Bank employees also shut down their server in an attempt

00:16:30.790 --> 00:16:33.819
to stop even more fraudulent transactions from executing.

00:16:33.819 --> 00:16:35.560
GEOFF: They then start making a series of appeals.

00:16:35.560 --> 00:16:40.430
They’re obviously contacting the New York Federal Reserve to try and get the money back.

00:16:40.430 --> 00:16:43.360
I never realized this about the international banking system, but there’s a lot of intermediaries.

00:16:43.360 --> 00:16:46.250
It’s not just from the New York Fed that the money goes straight to the Philippines

00:16:46.250 --> 00:16:47.269
or straight to Sri Lanka.

00:16:47.269 --> 00:16:49.529
It goes to a number of intermediary banks.

00:16:49.529 --> 00:16:53.980
To get the kinda of sense of panic, one bank contacting another and saying well, hang on,

00:16:53.980 --> 00:16:54.980
what’s happened here?

00:16:54.980 --> 00:16:56.209
Who transferred the money to you?

00:16:56.209 --> 00:16:57.320
Where’s the money gone now?

00:16:57.320 --> 00:17:02.730
You’ve got multiple different banks to go through.

00:17:02.730 --> 00:17:11.209
JACK: While thirty-six transactions were attempted, which totaled almost a billion dollars, only

00:17:11.209 --> 00:17:13.760
four transactions actually went through.

00:17:13.760 --> 00:17:18.751
The bank robbers successfully transferred 81 million dollars to their five RCBC bank

00:17:18.751 --> 00:17:24.770
accounts in the Philippines which they had set up nearly a year before using fake IDs.

00:17:24.770 --> 00:17:28.120
One reason the money made it to their accounts in the Philippines was that the transfers

00:17:28.120 --> 00:17:32.590
occurred during the Chinese New Year, so [MUSIC] RCBC Bank was closed when the Bangladesh Bank

00:17:32.590 --> 00:17:34.740
tried to call up and stop the transfer.

00:17:34.740 --> 00:17:37.070
But that’s not the only reason.

00:17:37.070 --> 00:17:42.870
There’s some allegations that there might have been an insider at the RCBC Bank, too.

00:17:42.870 --> 00:17:44.679
The timeline is pretty suspicious.

00:17:44.679 --> 00:17:49.679
On February 9th, RCBC logs into the SWIFT system and sees the stop payment messages

00:17:49.679 --> 00:17:52.570
that Bangladesh Bank has now sent them.

00:17:52.570 --> 00:17:57.720
Yet even after seeing those stop payments, that same day the hackers were able to completely

00:17:57.720 --> 00:18:00.870
empty their bank accounts, huge sums of money.

00:18:00.870 --> 00:18:01.870
Once they’re withdrawn…

00:18:01.870 --> 00:18:03.510
GEOFF: That money was programmed to disappear.

00:18:03.510 --> 00:18:07.990
There was a whole system in place to take that money and speed it through the system

00:18:07.990 --> 00:18:10.740
so that no one could ever find it again.

00:18:10.740 --> 00:18:15.850
JACK: A large percentage of the 81 million dollars went to a single person.

00:18:15.850 --> 00:18:20.280
GEOFF: From the investigation in the Philippines, that thirty million was given to a bloke,

00:18:20.280 --> 00:18:24.159
Chinese national, who just disappeared with it and he’s never been heard of again.

00:18:24.159 --> 00:18:28.890
JACK: Perhaps this Chinese man was in on it somehow, a middle man or something, and he

00:18:28.890 --> 00:18:31.210
required a cut of the money to do his job.

00:18:31.210 --> 00:18:34.770
But yeah, we don’t know what happened to him or his money.

00:18:34.770 --> 00:18:35.770
He just vanished.

00:18:35.770 --> 00:18:40.690
[MUSIC] But that’s still fifty million dollars for the rest.

00:18:40.690 --> 00:18:44.440
The next part of the plan was for the hackers to make it so that this money couldn’t be

00:18:44.440 --> 00:18:46.530
traced back to the bank heist.

00:18:46.530 --> 00:18:49.700
They needed to come up with a plan to launder fifty million dollars.

00:18:49.700 --> 00:18:52.929
To do that, they sent it directly to a casino.

00:18:52.929 --> 00:18:55.760
GEOFF: One’s called the Midas Casino and one’s called the Solaire Casino.

00:18:55.760 --> 00:18:59.100
I think it was thirty million in the Solaire and twenty million in the Midas.

00:18:59.100 --> 00:19:03.280
JACK: Now, it’s not clear how the money got to the casino but from what I understand,

00:19:03.280 --> 00:19:06.860
when high-rollers come into town, they don’t stroll in through the front door with like,

00:19:06.860 --> 00:19:08.650
a million dollars in a briefcase.

00:19:08.650 --> 00:19:13.230
No, they link up their bank account to the casino’s bank account and initiate transfers

00:19:13.230 --> 00:19:14.660
to the casino that way.

00:19:14.660 --> 00:19:18.850
My guess is that on Friday, the funds were transferred into these bank accounts in the

00:19:18.850 --> 00:19:21.799
Philippines and then on Monday, those funds were cleared.

00:19:21.799 --> 00:19:25.700
However, Monday was a Chinese New Year, so those banks were closed.

00:19:25.700 --> 00:19:30.510
But my theory was that the hackers had prearranged with the casino to make these huge transfers

00:19:30.510 --> 00:19:32.120
on Monday.

00:19:32.120 --> 00:19:38.100
They were done online or through the casino somehow without having to go into the bank.

00:19:38.100 --> 00:19:42.010
But now that the money was in the casino, they couldn’t just grab their money and

00:19:42.010 --> 00:19:43.010
go.

00:19:43.010 --> 00:19:45.740
They needed to gamble for a while to not look suspicious.

00:19:45.740 --> 00:19:49.400
GEOFF: The way it might work for you and I is we’d go and we’d say okay, I want to

00:19:49.400 --> 00:19:50.760
bet a million dollars this weekend.

00:19:50.760 --> 00:19:55.330
The casino would say okay, pay your million dollars into our account, numbered X.

00:19:55.330 --> 00:19:58.730
That way when you go, there’s a record of that transaction.

00:19:58.730 --> 00:20:02.080
You turn up at the casino and say hey, I’ve got a million dollars in your bank account.

00:20:02.080 --> 00:20:03.700
I’d like to bet [00:20:00] my money now.

00:20:03.700 --> 00:20:07.980
JACK: A few Chinese men who were working with these hackers took the money from the heist,

00:20:07.980 --> 00:20:10.750
went into the casino, and requested a junket.

00:20:10.750 --> 00:20:16.020
A junket is a private room for high-rollers who can gamble without being bothered.

00:20:16.020 --> 00:20:20.070
Basically, you tell the casino I want a room for a certain number of gamblers and we’re

00:20:20.070 --> 00:20:22.490
going to spend ten million dollars here.

00:20:22.490 --> 00:20:24.850
GEOFF: What’s most important about this, certainly from a money laundering point of

00:20:24.850 --> 00:20:30.080
view, is the chips that are issued, the casino chips that are issued, only work in that room.

00:20:30.080 --> 00:20:32.220
They’re like, branded casino chips.

00:20:32.220 --> 00:20:34.710
They only work in that room.

00:20:34.710 --> 00:20:39.490
What that means is if you’re a money launderer and you’ve paid your fifty million to these

00:20:39.490 --> 00:20:44.110
casinos, you hire out a room, you’ve got your guys in there to gamble.

00:20:44.110 --> 00:20:48.640
You know that those chips are only gonna be spent and gambled in that room so you’ve

00:20:48.640 --> 00:20:50.350
got a controllable situation.

00:20:50.350 --> 00:20:53.310
These guys can’t wander off somewhere with your chips and spend them elsewhere.

00:20:53.310 --> 00:20:54.820
They’ve got to spend them in that room.

00:20:54.820 --> 00:20:57.260
You can keep an eye on what they’re spending.

00:20:57.260 --> 00:21:00.770
JACK: The other important detail about these junket rooms is that they were playing Baccarat.

00:21:00.770 --> 00:21:05.720
GEOFF: Baccarat is interesting because there’s only two things to bet on in Baccarat.

00:21:05.720 --> 00:21:08.221
You bet on the bank or you bet on the player.

00:21:08.221 --> 00:21:11.420
JACK: They say that if you keep playing Baccarat over a long period of time, the odds are pretty

00:21:11.420 --> 00:21:14.940
good that you’ll get about ninety percent of your money back.

00:21:14.940 --> 00:21:18.530
The casino will end up with ten percent of your money after you play for a long period

00:21:18.530 --> 00:21:23.190
of time which is sort of a safe way to gamble without losing too much.

00:21:23.190 --> 00:21:27.730
This will allow the hackers to gamble without causing suspicion, like they’re just cashing

00:21:27.730 --> 00:21:29.540
out and laundering money.

00:21:29.540 --> 00:21:34.590
The hackers sat there in a private junket in the two casinos in the Philippines, gambling

00:21:34.590 --> 00:21:40.559
their loot that they just stole, just trying to buy enough time to cash out without raising

00:21:40.559 --> 00:21:42.130
suspicion.

00:21:42.130 --> 00:21:45.289
Because at this point, everyone involved; the Bangladesh Bank, the New York Federal

00:21:45.289 --> 00:21:50.730
Reserve, the RCBC, and the law enforcement agencies, they know that $81 million has been

00:21:50.730 --> 00:21:51.730
stolen.

00:21:51.730 --> 00:21:56.020
The authorities were able to follow the money to the casino which raises a question.

00:21:56.020 --> 00:22:01.520
If we know all this money passed through two casinos to be laundered, are the casinos responsible

00:22:01.520 --> 00:22:02.630
at all?

00:22:02.630 --> 00:22:07.530
Well, as it turns out, just days after the bank heist, Bangladesh Bank asked the Philippines

00:22:07.530 --> 00:22:08.570
authorities for help.

00:22:08.570 --> 00:22:12.630
The authorities shut down those fake bank accounts and they knew where the men went

00:22:12.630 --> 00:22:13.860
with the money.

00:22:13.860 --> 00:22:18.160
They knew what casinos they were in, but the country’s law enforcement let them play

00:22:18.160 --> 00:22:20.039
without making any arrests.

00:22:20.039 --> 00:22:23.350
The casinos, for their part, had some plausible deniability.

00:22:23.350 --> 00:22:27.870
GEOFF: To us, this just sounds crazy; a bunch of Chinese guys turn up and bet ten million,

00:22:27.870 --> 00:22:28.910
tens of millions of dollars.

00:22:28.910 --> 00:22:32.880
But if you’re a casino in the Philippines, that happens a lot.

00:22:32.880 --> 00:22:36.190
It isn’t unfeasible that the casino could have looked at this and thought well hey,

00:22:36.190 --> 00:22:38.220
here’s some high-rollers in town, big spenders.

00:22:38.220 --> 00:22:42.690
JACK: It’s worth pointing out that in the Philippines at that time, casinos didn’t

00:22:42.690 --> 00:22:44.940
have good money laundering regulations.

00:22:44.940 --> 00:22:49.410
So, it’s possible that’s why these casinos were targeted for this.

00:22:49.410 --> 00:22:53.169
The robbers finished their gambling which was actually money laundering, quietly cashed

00:22:53.169 --> 00:22:58.940
out their chips, walked out of the casino, and promptly left the country, flying to China.

00:22:58.940 --> 00:23:05.990
In total, the hackers were able to successfully steal 81 million dollars from the Bangladesh

00:23:05.990 --> 00:23:07.080
Bank.

00:23:07.080 --> 00:23:10.799
So, who exactly were these hackers?

00:23:10.799 --> 00:23:14.880
Well, it turns out it was the North Korean government.

00:23:14.880 --> 00:23:19.549
GEOFF: [MUSIC] North Korea starts getting into computer hacking, from what the experts

00:23:19.549 --> 00:23:20.549
are saying, about 2009.

00:23:20.549 --> 00:23:24.130
There’s the creation of a thing called the Reconnaissance General Bureau which pulls

00:23:24.130 --> 00:23:27.520
together a lot of their hacking people into one unit.

00:23:27.520 --> 00:23:31.970
JACK: Security researchers dubbed this North Korean hacking group the Lazarus Group which

00:23:31.970 --> 00:23:37.090
also is known as the Reconnaissance General Bureau or APT38.

00:23:37.090 --> 00:23:40.960
Researchers found traces of Lazarus Group on other attacks, too.

00:23:40.960 --> 00:23:46.640
It’s really interesting to see a nation state getting into the game of bank robberies

00:23:46.640 --> 00:23:49.190
because nation state hackers don’t rob banks.

00:23:49.190 --> 00:23:51.669
They never hack for financial gains.

00:23:51.669 --> 00:23:56.299
I seriously can’t find any other story of a nation state hack where their goal was to

00:23:56.299 --> 00:23:57.700
steal money.

00:23:57.700 --> 00:24:03.429
North Korea seems to be the only one hacking for financial gains which is so weird.

00:24:03.429 --> 00:24:08.290
But according to Geoff, this actually kind of makes sense from a geopolitical standpoint.

00:24:08.290 --> 00:24:15.370
GEOFF: 2013, the sanctions have passed restricting North Korea from bulk transfers of money which

00:24:15.370 --> 00:24:21.659
is a response to North Korea launching missile tests that the world does not want it to do.

00:24:21.659 --> 00:24:23.340
That’s 2013.

00:24:23.340 --> 00:24:25.990
It stopped from getting access to international money.

00:24:25.990 --> 00:24:30.120
Two years later, 2015, they start hacking into Bangladesh Bank, according to the FBI.

00:24:30.120 --> 00:24:33.880
You can see a progression where it’s like oh, uh-uh, we can’t get any money.

00:24:33.880 --> 00:24:34.880
How are we going to do that?

00:24:34.880 --> 00:24:36.299
Oh, well, let’s just try and hack our way around that.

00:24:36.299 --> 00:24:39.309
JACK: That’s where Lazarus Group and these bank robberies come in.

00:24:39.309 --> 00:24:41.930
It wasn’t just Bangladesh Bank that they targeted.

00:24:41.930 --> 00:24:47.420
Lazarus Group has been tied to almost all of the world’s SWIFT attacks to date.

00:24:47.420 --> 00:24:53.049
Banks in Ecuador, Vietnam, Poland, India, Taiwan, and Russia have all been hacked and

00:24:53.049 --> 00:24:57.440
had attempted bank robberies which can be attributed to hackers within the North Korean

00:24:57.440 --> 00:25:00.290
government being the main culprits.

00:25:00.290 --> 00:25:06.510
They’ve been hitting bank after bank, [00:25:00] attempting to steal millions of dollars.

00:25:06.510 --> 00:25:13.740
All in, Geoff estimates that the Lazarus Group has tried to steal roughly 1.2 billion dollars

00:25:13.740 --> 00:25:18.210
but has only ended up with $122 million.

00:25:18.210 --> 00:25:23.409
Some say that this 81-million-dollar bank heist from the Bangladesh Bank was the largest

00:25:23.409 --> 00:25:24.770
bank robbery in history.

00:25:24.770 --> 00:25:28.919
GEOFF: If it is North Korea, that’s 1.2 billion dollars going to a country that’s

00:25:28.919 --> 00:25:30.860
under international, financial sanctions.

00:25:30.860 --> 00:25:36.710
From the ones I’ve added up, they’ve tried to get $1.2 billion.

00:25:36.710 --> 00:25:38.549
What they ended up with was $122 million.

00:25:38.549 --> 00:25:43.190
So, roughly a tenth of what they tried to get is what they actually managed to pull

00:25:43.190 --> 00:25:44.190
out.

00:25:44.190 --> 00:25:49.750
JACK: If Lazarus Group has stolen $122 million, that would be a significant portion of North

00:25:49.750 --> 00:25:50.750
Korean’s GDP.

00:25:50.750 --> 00:25:55.320
Since it’s been so successful, I see no reason why they can’t continue to do this

00:25:55.320 --> 00:25:57.360
for years into the future.

00:25:57.360 --> 00:26:02.130
Typically, what we’ve seen is the money is taken to Macao, in China, which is where

00:26:02.130 --> 00:26:05.149
the money went after they cashed out on this casino.

00:26:05.149 --> 00:26:09.899
From Macao, it can then be wired directly into North Korea because North Korea does

00:26:09.899 --> 00:26:14.630
business with companies in China and so, this transaction could easily be hidden.

00:26:14.630 --> 00:26:18.140
Yeah, 122 million dollars stolen?

00:26:18.140 --> 00:26:20.690
This looks like North Korea got away with it.

00:26:20.690 --> 00:26:22.690
But don’t just take my word for it.

00:26:22.690 --> 00:26:26.240
The US Department of Justice investigated this a lot.

00:26:26.240 --> 00:26:30.401
The FBI wanted to know more and spent two years tracking down who hacked the Bangladesh

00:26:30.401 --> 00:26:32.500
Bank and came to a conclusion.

00:26:32.500 --> 00:26:37.700
In late 2018, the US Department of Justice gave this announcement.

00:26:37.700 --> 00:26:43.750
DOJ: We have unsealed criminal charges against a North Korean computer programmer for participating

00:26:43.750 --> 00:26:49.980
in a conspiracy that conducted sophisticated cyber-attacks around the world on behalf of

00:26:49.980 --> 00:26:51.320
the North Korean government.

00:26:51.320 --> 00:26:56.350
Members of the conspiracy are responsible for some of the most damaging and most well-known

00:26:56.350 --> 00:27:01.600
cyber-intrusions in history including the cyber-attack targeting Sony Pictures and the

00:27:01.600 --> 00:27:04.340
cyber-heist of Bangladesh Bank.

00:27:04.340 --> 00:27:10.960
The criminal complaint unsealed today specifically charges Park Jin Hyok but the complaint also

00:27:10.960 --> 00:27:17.880
alleges a wide-ranging conspiracy and describes in minute detail how we were able to link

00:27:17.880 --> 00:27:21.649
the North Korean government to these crimes.

00:27:21.649 --> 00:27:26.700
Despite their attempts to cover their tracks and despite the North Korean government’s

00:27:26.700 --> 00:27:35.360
claims that it was not involved in these crimes, the 172-page affidavit details evidence that

00:27:35.360 --> 00:27:40.550
clearly demonstrates that the North Korean subjects, backed by their government, were

00:27:40.550 --> 00:27:42.760
responsible for these crimes.

00:27:42.760 --> 00:27:44.320
JACK: Oh, whoa.

00:27:44.320 --> 00:27:46.800
The same group did the Sony hack, too?

00:27:46.800 --> 00:27:48.409
I’m sure you’ve heard of this.

00:27:48.409 --> 00:27:53.049
There was this movie that Sony Pictures was producing called The Interview, a comedy with

00:27:53.049 --> 00:27:56.970
Seth Rogan and James Franco, where they were to travel to North Korea to interview Kim

00:27:56.970 --> 00:27:57.970
Jong Un.

00:27:57.970 --> 00:28:00.940
AGENT: [MUSIC] The CIA would love it if you could take him out.

00:28:00.940 --> 00:28:01.940
AARON: Hm?

00:28:01.940 --> 00:28:03.450
AGENT: Take him out.

00:28:03.450 --> 00:28:04.800
AARON: Like, for drinks?

00:28:04.800 --> 00:28:05.800
DAVE: Like, to dinner?

00:28:05.800 --> 00:28:07.240
AARON: On the town?

00:28:07.240 --> 00:28:09.240
AGENT: No. Take him out.

00:28:09.240 --> 00:28:11.190
AARON: You want us to kill the leader of North Korea?

00:28:11.190 --> 00:28:12.190
AGENT: Yes.

00:28:12.190 --> 00:28:16.980
JACK: Well, as it turns out, North Korea did not find this funny and hacked into Sony Pictures,

00:28:16.980 --> 00:28:21.960
getting access to e-mails, personal information, unreleased movies, scripts, and salaries.

00:28:21.960 --> 00:28:25.960
They published all this to Wikileaks and at the same time demanded that Sony not release

00:28:25.960 --> 00:28:27.149
The Interview.

00:28:27.149 --> 00:28:31.670
If that wasn’t enough, they were destroying computers inside Sony using a wiper virus.

00:28:31.670 --> 00:28:36.309
Of course, this sparked a major debate over in Washington, DC as President Obama was trying

00:28:36.309 --> 00:28:37.870
to figure out what to do.

00:28:37.870 --> 00:28:40.990
An enemy nation just attacked an American company.

00:28:40.990 --> 00:28:45.010
If this had been a kinetic attack like with a bomb or fire, this would certainly be an

00:28:45.010 --> 00:28:46.470
act of war.

00:28:46.470 --> 00:28:49.880
Some people were urging Obama to consider this to be the same.

00:28:49.880 --> 00:28:55.300
But someone else said, are we really gonna go to war every time a company gets hacked?

00:28:55.300 --> 00:28:56.899
President Obama had this to say.

00:28:56.899 --> 00:29:04.470
OBAMA: We cannot have a society in which some dictator someplace can start imposing censorship

00:29:04.470 --> 00:29:06.410
here in the United States.

00:29:06.410 --> 00:29:12.600
Because if somebody is able to intimidate folks out of releasing a satirical movie,

00:29:12.600 --> 00:29:16.620
imagine what they start doing when they see a documentary that they don’t like or news

00:29:16.620 --> 00:29:18.559
reports that they don’t like.

00:29:18.559 --> 00:29:23.520
JACK: Strangely enough, Trump, who was not president at the time, was interviewed on

00:29:23.520 --> 00:29:26.420
the Wendy Williams show and was asked about this.

00:29:26.420 --> 00:29:27.770
Here’s what he said.

00:29:27.770 --> 00:29:31.840
TRUMP: Look, I hear the movie is terrible.

00:29:31.840 --> 00:29:36.600
If somebody did that to our president, whether you love your president or don’t love your

00:29:36.600 --> 00:29:42.169
president, if they start talking about assassination – and I heard they did some really vile

00:29:42.169 --> 00:29:43.169
things.

00:29:43.169 --> 00:29:44.169
It wasn’t just like, assassination.

00:29:44.169 --> 00:29:45.169
WENDY: In the movie.

00:29:45.169 --> 00:29:47.600
TRUMP: Yeah, it was really terrible, terrible things to him.

00:29:47.600 --> 00:29:49.780
That’s pretty bad stuff, right?

00:29:49.780 --> 00:29:51.590
I can see both sides of it.

00:29:51.590 --> 00:29:55.929
JACK: That’s not – I’m not even gonna comment on that.

00:29:55.929 --> 00:29:59.880
Sony backed out of releasing the film, but Washington DC urged them to publish it anyway

00:29:59.880 --> 00:30:03.740
to send a message that Kim Jong Un cannot suppress free speech [00:30:00] whenever he

00:30:03.740 --> 00:30:05.020
wants.

00:30:05.020 --> 00:30:08.679
Sony did a limited release and made the film available directly for download.

00:30:08.679 --> 00:30:13.799
But yeah, it’s fascinating to see the US has enough evidence to blame the same North

00:30:13.799 --> 00:30:17.840
Korean hacker for the hack on Sony and the Bangladesh Bank heist.

00:30:17.840 --> 00:30:23.279
The DOJ has an indictment for the hacker’s arrest but they’ll likely never be caught

00:30:23.279 --> 00:30:26.090
because there’s no way to go into North Korea and arrest him.

00:30:26.090 --> 00:30:29.360
They probably aren’t traveling anywhere anytime soon.

00:30:29.360 --> 00:30:33.940
But if the guy listed in the indictment were to travel to a country which has an extradition

00:30:33.940 --> 00:30:40.570
treaty with the US, [MUSIC] the FBI would probably find out and try to arrest them.

00:30:40.570 --> 00:30:47.240
Geoff, being the curious person he is and good journalist, decided to go to the North

00:30:47.240 --> 00:30:50.529
Korean embassy in England to get some answers.

00:30:50.529 --> 00:30:55.390
GEOFF: The embassy is in West London, in a suburb of West London, called Ealing.

00:30:55.390 --> 00:31:00.890
Look, all the embassies, there’s certain areas of London where the embassies are based

00:31:00.890 --> 00:31:05.149
like big, posh houses, security outside.

00:31:05.149 --> 00:31:09.250
The Canadian flag waves outside the Canadian embassy, and so on.

00:31:09.250 --> 00:31:13.940
North Korea really does look like a semi-detached house in a suburb.

00:31:13.940 --> 00:31:14.990
It was, actually.

00:31:14.990 --> 00:31:17.049
It’s a converted family house.

00:31:17.049 --> 00:31:22.700
I went up; I thought look, I tried to e-mail them, I’ve tried to call them.

00:31:22.700 --> 00:31:25.789
I got no response, so I went to the embassy to knock on the door.

00:31:25.789 --> 00:31:26.789
It’s really disappointing.

00:31:26.789 --> 00:31:30.399
There’s a sort of electric gate that sits across the driveway.

00:31:30.399 --> 00:31:34.850
Two very expensive Mercedes, by the way, parked in the driveway.

00:31:34.850 --> 00:31:39.220
The electric gate is all sort of remote control from inside the place.

00:31:39.220 --> 00:31:43.539
The front door of the actual embassy itself is behind that electric gate.

00:31:43.539 --> 00:31:48.800
I’ll be honest with you, it wasn’t unfeasible; I could have jumped the gate to get to the

00:31:48.800 --> 00:31:54.580
front door but I just thought at that point you’re kind of trespassing on the North

00:31:54.580 --> 00:31:55.580
Korean embassy.

00:31:55.580 --> 00:32:01.909
I didn’t want to end up in the Evening Standard as – technology journalist tasered as he

00:32:01.909 --> 00:32:03.830
tries to – I don’t know.

00:32:03.830 --> 00:32:04.830
I felt I’d done…

00:32:04.830 --> 00:32:07.179
JACK: So, there was no bell or anything to push?

00:32:07.179 --> 00:32:08.399
GEOFF: No, there is no bell.

00:32:08.399 --> 00:32:10.269
There is no bell accessible on the outside.

00:32:10.269 --> 00:32:13.120
In order to get to the bell, I would have had to have jumped the gate and jumping the

00:32:13.120 --> 00:32:17.659
gate just felt a step too far.

00:32:17.659 --> 00:32:19.470
Yeah.

00:32:19.470 --> 00:32:23.159
I sent them a letter by recorded delivery and I got a little confirmation back from

00:32:23.159 --> 00:32:28.570
the post office saying that my letter had been received by Mr. Kim at a particular time.

00:32:28.570 --> 00:32:33.340
Mr. Kim still hasn’t got back to me to answer my questions and I suspect I won’t hear

00:32:33.340 --> 00:32:34.590
back, but worth the trip.

00:32:34.590 --> 00:32:39.620
JACK: I want to take a minute to emphasize that this 81 million dollars was stolen because

00:32:39.620 --> 00:32:42.179
someone clicked a link on a phishing e-mail.

00:32:42.179 --> 00:32:45.919
This goes to show that humans are still the weakest link in the network, but the other

00:32:45.919 --> 00:32:50.970
900 million dollars in transfers was stopped because of a human.

00:32:50.970 --> 00:32:55.539
Somebody spotted these transactions and was able to take action which protected most of

00:32:55.539 --> 00:32:58.690
the one-billion-dollar payload from the hackers.

00:32:58.690 --> 00:33:03.470
Yeah, while humans are the weakest link, they’re also the strongest link at the same time.

00:33:03.470 --> 00:33:08.600
A well-trained and educated employee can do wonders for a company by protecting their

00:33:08.600 --> 00:33:10.710
systems from hackers.

00:33:10.710 --> 00:33:16.280
In 2018, the Bangladesh Bank brought a lawsuit against RCBC, the bank in the Philippines

00:33:16.280 --> 00:33:21.160
where the money was sent to, for failing to quickly put a freeze on the fraudulent accounts.

00:33:21.160 --> 00:33:24.670
They alleged there was corruption or collusion which allowed the hackers to get away with

00:33:24.670 --> 00:33:25.670
it.

00:33:25.670 --> 00:33:29.100
But RCBC responded with a defamation lawsuit.

00:33:29.100 --> 00:33:32.179
They were saying it was an inside job from the Bangladesh Bank.

00:33:32.179 --> 00:33:38.470
But check this out, in January 2019, the bank manager at RCBC was arrested and found guilty

00:33:38.470 --> 00:33:39.640
of money laundering.

00:33:39.640 --> 00:33:42.780
She was sentenced to four to seven years in prison.

00:33:42.780 --> 00:33:47.880
As it turns out, she was the one who opened the bank accounts that the stolen money was

00:33:47.880 --> 00:33:48.880
sent to.

00:33:48.880 --> 00:33:54.110
Now, she handles things related to customer care and I don’t know enough about the RCBC

00:33:54.110 --> 00:33:58.140
policies to know if it’s normal for a bank manager to open accounts for customers, so

00:33:58.140 --> 00:34:02.799
I’m not sure how suspicious this is but so far, she’s the only one to have been

00:34:02.799 --> 00:34:05.720
arrested in connection with this bank robbery.

00:34:05.720 --> 00:34:11.530
In the meantime, the Lazarus Group continues to attack the SWIFT banking system.

00:34:11.530 --> 00:34:15.740
In October 2017, they hit the Taiwanese Far Eastern International Bank.

00:34:15.740 --> 00:34:21.560
Between January and May of 2018, they targeted Mexico’s Bancomext, and in May 2018, it

00:34:21.560 --> 00:34:22.560
was the Bank of Chile.

00:34:22.560 --> 00:34:25.820
GEOFF: It used to be governments hacked into other governments for secrets, cyber-criminal

00:34:25.820 --> 00:34:30.340
groups hacked into banks for money, and hacktivist groups caused chaos to get profile.

00:34:30.340 --> 00:34:37.940
JACK: [MUSIC] It’s just so strange to me to see a government conducting cyber-crime

00:34:37.940 --> 00:34:41.639
and just out there stealing wads of money.

00:34:41.639 --> 00:34:46.329
But there it is, plain as day, and that just scares me.

00:34:46.329 --> 00:34:49.691
GEOFF: When you’ve got the time and money that governments have, suddenly you’re in

00:34:49.691 --> 00:34:50.820
a whole different ball game.

00:34:50.820 --> 00:34:55.220
If those guys are getting involved in cyber-crime operations, we are in a whole different ball

00:34:55.220 --> 00:34:56.220
game.

00:34:56.220 --> 00:34:59.869
JACK: That’s not to say this is suddenly going to be a common thing, that governments

00:34:59.869 --> 00:35:03.980
are going to be turning to international crime sprees to fund their [00:35:00] activities.

00:35:03.980 --> 00:35:08.900
North Korea, of course, does not follow the norm on many levels.

00:35:08.900 --> 00:35:13.079
But still, it’s pretty concerning that three years later, even though we know exactly who

00:35:13.079 --> 00:35:18.460
was behind the Bangladesh Bank heist, the hackers are still at large and are continuing

00:35:18.460 --> 00:35:22.190
to attack banks all over the world and developing new attacks.

00:35:22.190 --> 00:35:28.610
In fact, North Korea is responsible for another huge cyber-attack, an attack that was so big,

00:35:28.610 --> 00:35:31.900
it cost the world four billion dollars.

00:35:31.900 --> 00:35:36.120
But that story is going to have to wait until the next episode.

00:35:36.120 --> 00:35:44.570
So, join me in two weeks, will you?

00:35:44.570 --> 00:35:50.750
(OUTRO): [OUTRO MUSIC] A big thank you to journalist Geoff White for sharing his research

00:35:50.750 --> 00:35:52.359
and insights with us.

00:35:52.359 --> 00:35:54.150
Geoff has just published a new book.

00:35:54.150 --> 00:35:59.260
It’s called Crime Dot Com: From Viruses to Vote Rigging, How Hacking Went Global.

00:35:59.260 --> 00:36:00.839
I highly recommend it.

00:36:00.839 --> 00:36:05.579
Geoff is a great investigator and writer and trust me, this book is right up your alley.

00:36:05.579 --> 00:36:09.650
There’s an affiliate link to Crime Dot Com in the show notes, so check it out.

00:36:09.650 --> 00:36:14.190
Geoff also has a pretty good podcast called Cybercrime Investigations where he goes super

00:36:14.190 --> 00:36:16.430
in-depth on stories he investigated.

00:36:16.430 --> 00:36:19.109
I also highly recommend that podcast.

00:36:19.109 --> 00:36:22.250
This show is made by me, the gold coder, Jack Rhysider.

00:36:22.250 --> 00:36:25.230
This episode was produced by the sandy surfer, Eileen Guo.

00:36:25.230 --> 00:36:29.210
Original score for this episode was done by Garrett Tiedemann and our theme music is by

00:36:29.210 --> 00:36:31.619
the bobbling Breakmaster Cylinder.

00:36:31.619 --> 00:36:36.839
Even though cyber-actors are working on new cyber-pathogens to wage cyber-attacks on cyber-bullies

00:36:36.839 --> 00:36:40.230
who have too much cyber-sex, this is Darknet Diaries.
