WEBVTT

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JACK: One year, I went to Defcon, the annual hacker conference, and at Defcon,

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there’s something called r00tz. It’s basically Defcon kids, where it’s a whole village set up

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just for kids to learn how to hack. I ducked my head in there to check out the scene. Kids were

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learning how to solder, how to pick locks, how to hack voting machines, and how to hack websites.

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There are talks in this r00tz Village, too, and there was a girl on stage, probably ten years old,

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and she was talking about how she hacked a video game on her phone. The game was some

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kind of farming game where you have to plant your seeds and then wait a certain amount of actual,

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real days for the crops to grow. Well, she didn’t like having to wait, so she turned

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the clock forward on her phone and then got back in the game to see if the crops had grown at all,

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but they didn’t. There was some kind of check that the game was using to see if people were

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doing this, but she didn’t stop there. She tried again. This time, she tried turning

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the Wi-Fi off on her phone and then changing the clock. When she opened the game back up,

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boom, all her crops had fully grown. She figured it out; a ten-year-old figured out

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how to hack this farming game, which was one of the coolest talks I’ve ever seen at Defcon.

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(INTRO): These are true stories from the dark side

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of the internet. I’m Jack Rhysider. This is Darknet Diaries. [INTRO MUSIC ENDS]

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JACK: Hey friends, I just want to thank you again for being here with me and listening

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to the stuff I create. You, the listener, means the world to me, and I love you. Hey, want to go

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down a rabbit hole with me? There’s some stuff I stumbled into that’s kind of crazy, and you might

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already know about all this, but I didn’t, and I love finding new pockets of crazy stuff happening

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on the internet. So, come along with me and let me show you something. [MUSIC] [RUSSIAN] This

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is an opening clip of a YouTube video called – oh, actually it’s in Russian,

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so I have no idea what it says. Here, let’s see what Google Translate says. [RUSSIAN] Oh, that’s

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weird. Do I know Russian? I think I understood these words. Did it say cheaters, documentary,

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film? Here, listen again. [COMPUTER] Cheater, documentary, film. Cheater, documentary, film.

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Well, now I’m going to make cheatery, documentalni, podcast. [MUSIC] So,

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it came to my attention that – okay, brace yourself – people are cheating in video games.

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Dun-dun-da. It’s probably the most well-known fact about video games, and to be honest,

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people have been telling me about this many times, and I was kinda like yeah, of course people cheat;

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duh. In fact, the first hack I ever did was manipulating the Save Game file on Sim City

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and giving myself 999 billion Sim dollars. So, I was just like yeah, who cares about cheaters?

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But someone I was chatting with was like no, no, no, it’s a crazy industry. I still wasn’t

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interested; I’m like yeah, of course. Haven’t you heard about Game Genie? I

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really didn’t care because so what if there’s a cheater in a game? It’s just a game. Anyway,

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I finally leaned in to take a look at what this person was telling me, and I was like whoa, what?

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I immediately thought of you, my listener, and how you would probably want to hear about this,

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too. So, let’s get into it. [MUSIC] Now, I’ve been working on this episode for jeez, six months now,

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trying to embed myself in the game cheating community to get an inside look, and I did, sort

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of. I talked with all kinds of people involved in the cheat scene; developers, distributors,

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admins, and players, but I wasn’t able to get any to agree to a voice interview, which was really

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frustrating when you can chat on Discord with someone for hours and hours and day after day

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who are open to just about anything, yet don’t want to have their voice heard. It’s a little

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frustrating. This wasn’t one person who turned me down; it was every single person I chatted with,

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so I’m sitting here now just looking at pages and pages of chat dialogue with these people,

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and well, since this is an audio show, hey, why not get a voice actor to read these chat messages?

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ACTOR: How’s my voice sound? Can you hear me alright?

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JACK: Yeah, yeah, this sounds great. Thanks for doing this.

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ACTOR: Yeah, no problem, man.

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JACK: [MUSIC] What he’s going to read for me is kind of a mashup of all the conversations

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I had with a few different people. It’s not just one conversation I had; he’s going to

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read from many different conversations. I’m not so much interested in the actual people who are

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cheating in the games. I’m more interested in the money involved and the battle between developers.

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ACTOR: [MUSIC] So, I’m the admin of a website that provides cheat software for Call of Duty,

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Battlefield, Apex Legends, DayZ, and others.

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JACK: Why do you do this?

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ACTOR: Because people will pay a lot of money for cheats.

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JACK: How much do you charge for, say a cheat in the game DayZ?

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ACTOR: Currently, our public cheats are $29.99 for seven days.

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But we have private cheats too that are reserved for only a few trusted clients.

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JACK: Wait, so you can only use the cheats for seven days? Then what happens?

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ACTOR: Then they have to pay more to keep using it.

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JACK: Oh, okay. First of all, I thought game cheats were free. I didn’t realize people were

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buying them. But not only are they buying them, they’re paying more for the cheat than they are

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for the game itself. I’m extra-surprised that it’s a subscription-based model.

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ACTOR: Yeah, it has to be like that because the game developers are always patching their game,

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which makes it so the cheat doesn’t work. So,

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we need to find a new way to exploit the game. We have to always be developing, which costs money.

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JACK: So, how many people are on your team?

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ACTOR: I am the admin of the website and owner, and I have a developer who creates

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the cheats and loader. I do the customer support, too. [MUSIC] But not all cheating

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sites have their own developers. In fact, not all cheats are even real. There are a lot of

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scam sites out there that promise to provide cheats, but they don’t work. Then there are

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developers and resellers. Say a developer finds an exploit and creates a cheat; they

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can package that up and sell a key to a reseller. The reseller then creates a website or a listing

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somewhere saying they have a working cheat and tries to find buyers. If someone buys it,

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the reseller just sells them the key to use the cheat that they got from the developer.

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JACK: So, two different people are making money from this,

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the developers and resellers. Why wouldn’t the developer just sell directly to players?

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ACTOR: Developers want to focus on developing, not marketing and selling or dealing with

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customers and money transactions. Once a developer finds a good reseller,

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then they don’t have to continually look for new buyers. The reseller will do all

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the legwork. Also, a developer can be more protected because they can

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just accept all payment in Bitcoin from the reseller, giving them a way to hide better.

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JACK: Okay, so in this scenario where there’s a developer and a reseller, who’s making more money?

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ACTOR: The developer.

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JACK: How much do cheat developers make from this?

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ACTOR: They can make anywhere from a few bucks to $500,000 a

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month. A medium-sized cheat would bring in about 20k to 80k a month.

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JACK: Dang, that’s a lot more than a regular job as a developer.

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ACTOR: Yeah, and resellers can make good money, too. Anything is possible.

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JACK: Okay. I’m looking at your website now. The buying process is unlike anything

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I’ve ever seen before. It’s crazy; you can’t just buy and download this and

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begin using it. Can you walk me through what it takes for someone to buy this?

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ACTOR: Okay. [MUSIC] Before you can buy a cheat, you must be verified. You must fill

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out an application which must include your real name, date of birth, country,

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links to your profiles and cheat forums, and we will send you a private message

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to confirm it’s you, which cheat you’re interested in buying, and three separate

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photo IDs like a national ID card, passport, or driver’s license. We also need a selfie.

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JACK: That’s way too much information that someone has to give you just to

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get the cheat from you. Three photo IDs? Are you serious?

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ACTOR: Yeah. There’s a lot of people who

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would love to get their hands on our cheats, and we need to protect them.

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JACK: Protect them from who?

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ACTOR: Haters, game thefts, competitors.

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JACK: Oh yeah, this makes sense. Game developers must hate when

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new cheats are developed. If they could get their hands on the cheat,

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they could probably fix it right away. This makes me curious what game devs are doing about this.

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EUGENE: So, my name is Eugene Harton. I currently work on a game called Dying Light 2 at Techland,

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and before that I worked at Bohemia Interactive on a game called DayZ,

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which was the one where the – I guess the whole security thing around games started for me.

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JACK: Now, it also was not easy to find a game developer to come on the show to talk about how

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they’re battling these cheat-makers, because this is an active war zone. Game devs don’t

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want to share their tactics on how they’re defeating this, but I did find Eugene here,

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because he gave a talk about this at a conference and he’s willing to talk

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about the old stories he had from when he was working on the game DayZ five years

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ago. What was – what were the cheaters like in the game? What were they doing?

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EUGENE: Okay, so DayZ might be a bit of a specific example, but I’ll go into a bit of detail. So,

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generally when you think about cheating, you can say that it’s basically gaining an unfair

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advantage of any kind. With that in mind, it can be probably broken down to exploiting and glitch

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abuse, which is where they are basically using something that we already did wrong in the game,

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so a bug that we introduced ourselves, or a glitch that is not part of the intended

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design. Any game state, command manipulation, and injection, which was also very common in DayZ, and

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automation. Any automation of inputs to basically alleviate any manual work this intended by design

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inside the game. So, all of these things, to a certain degree, were happening in DayZ as well.

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JACK: [MUSIC] Now, we’re only talking about online games here,

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where you’re playing against other players. Some of the exploits for sale today promise

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to give players extra abilities such as being able to see exact locations of other players

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or aim bots which point your weapon for you. All you need to do is click the mouse button

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and you’ll hit your target, and some other things like being able to go through walls

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or making your own hitbox smaller. Even the slightest advantage gained through cheating

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is an unfair advantage to all the other players in the game. It ruins the fun.

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EUGENE: Fun generally means a process of learning and overcoming a system. If that’s the case,

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if what they are doing is not damaging other people’s experiences and they’re doing it

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only for their own experience, it generally is not a problem.

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JACK: Okay, so how big of a problem is this for video game companies? How much

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resources do video game companies or maybe even just DayZ put into fighting this?

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EUGENE: So, I met a bunch of people in the space, and to speak about DayZ first, I would say no;

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we had five people that were dedicated just to the subject. If I don’t count the externals,

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because Bastian Suter was the creator of BattlEye, was the – which was the kind of agent we were

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using to protect the game, basically the common anti-cheat also used in many other games. So,

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if I would count Bastian helping us with the subject, it would be like,

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six people. If I look at a different direction of much more larger games and competitive games

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like League of Legends, as far as I know, the team was like, twenty-five plus or something.

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JACK: Whoa, there’s a twenty-five person team just within the game League of Legends that’s primary

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job is to focus on finding cheats on fixing them? That’s crazy. League of Legends is owned by Riot

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Games and according to Wikipedia, there are 2,500 employees at Riot Games. But even still,

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twenty-five is a lot of people dedicated to just stopping cheaters. I don’t know,

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I’m just shocked by that, because when you play these games and encounter cheaters,

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it feels like cheaters are everywhere in the game and the game-makers just sort of gave up

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trying to fight it or do very little to stop it. But now I’m realizing game-makers actually put a

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lot of effort into battling it, and they take it very seriously. Another thing Eugene just

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said was that game-makers use BattlEye to help stop it, too. BattlEye is an anti-cheat engine.

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Game-makers can integrate it into their game, and its job is to examine all player behavior, to…

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EUGENE: Identify a running cheat and close the game before it can affect the game.

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JACK: [MUSIC] It’s now integrated into over fifty games, and BattlEye has its own team of

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developers to help detect and stop cheaters. They can check for things like if the player is pushing

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buttons at an inhuman rate or if the player’s position moves too fast for what the game allows,

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or if their win-rate is higher than normal. They can try to analyze a player’s game to

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see if they’re exploiting anything, and then ban the player and report the exploit to the

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game developers. That’s just BattlEye; there’s also other anti-cheat software like PunkBuster,

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Easy Anti-Cheat, and VAC. What I’m realizing is that because there’s so many cheaters in video

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games, it spawned this whole secondary offshoot industry of anti-cheat software solutions. Again,

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that’s on top of the dedicated team that the video game company already has working on this.

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So, now we start to see how there are some serious enemies in this space. BattlEye is out there to

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try to ruin the game-cheating industry, which is a bold thing to set out to do,

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to try to ruin a whole industry, and the cheat-makers out there are trying

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to build working cheats but then also make it so BattlEye can’t detect it,

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and they’ve got to constantly be developing new strategies to be undetected and find new

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cheats in the game. Game developers are just wanting to provide a fun experience for players

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and not let their game get overrun or ruined by cheaters. We’re gonna take a quick ad break here,

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but stay with us because when we come back, people start playing dirty. Game devs and cheat

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devs don’t like each other. Game devs are always trying to ruin the cheating industry, which means

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the cheat developers sometimes just wake up some days and suddenly their main product isn’t working

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anymore, which means the cheat developers need to scramble to get new working cheats out there.

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ACTOR: We also have haters who are actively attacking us, trying to bring our cheats down.

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JACK: What do you mean?

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ACTOR: Like, our competitors, other cheat-makers. They sometimes attack us,

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and lots of people get mad at us because they just hate in-game cheaters. So,

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we get DDossed and our site goes down, and then we have to spend

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more money on DDoS prevention and pay for extra bandwidth when that happens.

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JACK: Okay, so now it makes sense on why you ask for three forms of

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ID before giving someone your cheats; you don’t want your cheats landing in

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the wrong hands because if it does, it could make it unusable very quickly.

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ACTOR: Exactly.

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JACK: [MUSIC] So, have you ever tried to buy the cheats yourself?

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EUGENE: Of course.

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JACK: Like, the paid ones.

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EUGENE: Yeah, yeah.

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JACK: How successful were you?

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EUGENE: Pretty successful. Okay, so with public ones, it’s pretty easy. So, the way we did – the

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first thing that we need to kinda implement is kind of a bug bounty program and the ability to

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buy cheats. So, we created a completely physically separate network inside the company that has a

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separate network connection to the internet, and we were using it as basically a separate lab where

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we were buying cheats and disassembling them. So, inside basically this space,

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there had – we had a couple people working on it, like a reverse-engineer and a community

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manager who were trying to buy cheats, be or impersonate people who are looking for

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a cheat both in public and private space. So for public, easy; they would create accounts,

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they would buy it through PayPal money which was deposited by the company, and – because a lot of

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the times, it was like, PayPal transfer, I think there was something even with crypto,

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et cetera. So generally, basically, alternative payment methods. We would have this person look

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for these public cheats and private cheats, try to acquire as much of them as possible,

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and both provide them to the anti-cheat program we were using and if possible,

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use also our own reverse-engineer to figure out how they are breaking the game.

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This process of buying the cheat was easy on the public side as long as you didn’t make it

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clear that you’re from the company, like using the name of a developer,

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et cetera, because they would ban these accounts. But when it comes to private bans, it sometimes

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meant you would have to have a IM conversation on Skype, ICQ, IRC, VK, Facebook, whatever,

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or on forums, through their dedicated channels or dedicated website, and I – we even have cases

00:17:56.800 --> 00:18:03.320
where people were asking for IDs to confirm the identity of the purchaser, especially if some of

00:18:03.320 --> 00:18:08.120
these super-private ones where they are selling like, to ten, twenty, thirty people, and asking

00:18:08.120 --> 00:18:14.720
for a very sizable subscription, like $200, $500, because we’ve seen even those, where people are

00:18:14.720 --> 00:18:19.280
willing to pay $500 to have a private cheat that is just for them. That’s what they want to do,

00:18:19.280 --> 00:18:24.400
and there is a developer that they contact if anything fucks up, and they will fix it for them.

00:18:24.400 --> 00:18:34.440
So, posing as different users, multiple accounts, multiple separate networks that we were using,

00:18:34.440 --> 00:18:40.826
and just being present on all these channels where the barters and trades had been happening.

00:18:40.826 --> 00:18:44.680
JACK: [MUSIC] But it’s not as easy as just posing as someone else to buy these cheats.

00:18:44.680 --> 00:18:49.400
Loading and running the cheat in-game is also a very delicate process the

00:18:49.400 --> 00:18:56.120
game devs have to be careful about, because the cheat-makers are watching that part. So,

00:18:56.120 --> 00:19:01.560
how does your cheat work? If I bought it, what steps do I need to do to get it to work?

00:19:01.560 --> 00:19:07.760
ACTOR: We have a loader. You first run the loader, then it runs the actual game. [MUSIC] It’s sort of

00:19:07.760 --> 00:19:12.760
a wrapper for the game, so all packets coming in and out go through this loader. All memory

00:19:12.760 --> 00:19:19.020
is also available on the loader. The loader manipulates the data to make the cheat work.

00:19:19.020 --> 00:19:21.920
JACK: Okay, I get it, but is there a login feature to the

00:19:21.920 --> 00:19:25.380
loader? How do you know when my subscription has run out?

00:19:25.380 --> 00:19:28.680
ACTOR: We use license keys. When you run the loader,

00:19:28.680 --> 00:19:32.840
you enter in a license key and that makes the cheat valid for that many days.

00:19:32.840 --> 00:19:37.840
JACK: Talking with the cheat-seller more, they tell me that there are also ways to identify the

00:19:37.840 --> 00:19:43.800
machine that the loader is running on, and the key becomes tied to that machine ID, so it might be a

00:19:43.800 --> 00:19:50.240
combination of host name, Mac address, IP address, or other identifiers. What that also means is you

00:19:50.240 --> 00:19:56.000
can’t share the cheat with others; it will only work on the first machine you install it on. Now,

00:19:56.000 --> 00:20:01.840
let’s stop here for a second and recognize how desperate some people are to get these cheats.

00:20:01.840 --> 00:20:08.960
Paying $30 to use a cheat for seven days is pricey enough, if you ask me. But on top of that,

00:20:08.960 --> 00:20:14.960
you have to give the website three forms of ID, and then you download and install and run a

00:20:14.960 --> 00:20:21.920
program from a shady, underground hacking website. Whoever is buying this stuff really has to ignore

00:20:21.920 --> 00:20:28.160
several red flags to get it going, and some cheat-makers see this and take advantage of it.

00:20:28.160 --> 00:20:28.960
EUGENE: You should look into AimKit.

00:20:28.960 --> 00:20:35.920
JACK: [MUSIC] Okay, AimKit. This was a cheat for the game Rust that you had to pay $40

00:20:35.920 --> 00:20:41.440
a month to use, and players reported that the cheat was never undetectable,

00:20:41.440 --> 00:20:45.960
meaning BattlEye could easily spot it if you were using this cheat and ban you. So,

00:20:45.960 --> 00:20:51.280
to begin with, AimKit was not a quality cheat. You buy it, you use it, you get banned, and this is

00:20:51.280 --> 00:20:56.800
not how you want your cheat experience to go. Good cheats go undetected. Anyway, when users

00:20:56.800 --> 00:21:02.080
started complaining about this cheat, other users started piping up too, saying after installing it,

00:21:02.080 --> 00:21:07.640
they got their Discord accounts banned. What supposedly was happening was the loader was not

00:21:07.640 --> 00:21:13.040
just providing a cheat, but also grabbing a few things off that computer that it was installed on

00:21:13.040 --> 00:21:20.920
and sending it back to the devs at AimKit, such as Discord logins and who knows what else. Supposedly

00:21:20.920 --> 00:21:27.640
the AimKit devs used those Discord logins to do things. I’m guessing spam channels or people,

00:21:27.640 --> 00:21:34.440
and that got the person banned from Discord. But that’s just one example of a game cheat that was

00:21:34.440 --> 00:21:39.080
actually malware stealing user information and causing harm to the user. But there are

00:21:39.080 --> 00:21:44.840
far worse ones than this. Eugene says when he buys these cheats, he’s always expecting them

00:21:44.840 --> 00:21:50.360
to be malware or some kind of spyware, so he has to take extra precautions when installing them.

00:21:50.360 --> 00:21:54.600
EUGENE: Well, the application that he sent us did – it was of course on a separate network

00:21:54.600 --> 00:22:00.800
physically and as much of the protection as we could apply within the company, but what

00:22:00.800 --> 00:22:06.480
the application that we sent did downloaded all the Skype database files and send it over

00:22:06.480 --> 00:22:11.200
to the guy. When he reviewed those Skype data files, he could say that it was us developers,

00:22:11.200 --> 00:22:15.440
for example, yeah? So as soon as he basically sent us something which was not working and we

00:22:15.440 --> 00:22:20.120
start to complain that it’s not working, he would go and close the communication immediately because

00:22:20.120 --> 00:22:24.466
he would figure out we are developers. So, they go to really extreme caution.

00:22:24.466 --> 00:22:29.320
JACK: [MUSIC] Wait, are you saying that when they send you the loader or the cheat,

00:22:29.320 --> 00:22:33.340
that the cheat actually looks at other data on your computer to confirm who you are?

00:22:33.340 --> 00:22:35.880
EUGENE: Yeah, yeah. It infects like malware all of the times.

00:22:35.880 --> 00:22:40.160
JACK: You know what? I should have expected that, actually. I remember downloading games

00:22:40.160 --> 00:22:45.880
when I was a teenager from dodgy websites, and half of them did contain malware. Why would I

00:22:45.880 --> 00:22:51.360
expect it to be any different today even if I’m paying for it? Downloading any executable from

00:22:51.360 --> 00:22:57.160
a shady website is never a good idea. So, this is why, when video game developers get a cheat,

00:22:57.160 --> 00:23:01.480
they put it on a fresh computer that doesn’t have any sensitive files on it on its own

00:23:01.480 --> 00:23:07.240
separate network, because the developers of the cheats watch to see who’s using their cheat,

00:23:07.240 --> 00:23:13.960
and maybe even take note on what game devs IPs there are and block it if it matches. But

00:23:13.960 --> 00:23:19.440
this also makes it hard for game developers to share the cheat with the dev team or BattlEye,

00:23:19.440 --> 00:23:23.400
since they can’t send this cheat to someone else. It wont work on another computer.

00:23:23.400 --> 00:23:28.200
So, game developers have to set up Remote Desktop so other people can come into that machine and

00:23:28.200 --> 00:23:33.200
analyze it, or install it on a virtual machine. Eugene also tells me that sometimes people from

00:23:33.200 --> 00:23:38.560
the cheat community will come forward and just give them a cheat, often through their bug bounty

00:23:38.560 --> 00:23:43.960
program, but sometimes not. Sometimes they just get sent a working executable that has a cheat

00:23:43.960 --> 00:23:49.440
in it, clearly something that this person bought but didn’t develop, and are willing to share it

00:23:49.440 --> 00:23:55.160
with the game developer. I think what’s going on here is that it could be infighting among other

00:23:55.160 --> 00:24:00.200
cheat devs, where if one cheat provider wants to ruin the business for another cheat provider,

00:24:00.200 --> 00:24:04.280
they could just buy the cheat and then give it to the game developer who would then fix

00:24:04.280 --> 00:24:08.620
it to make that cheat not work, which means more people buy the working one.

00:24:08.620 --> 00:24:13.400
EUGENE: So yeah, you could say we had both kind of approaches,

00:24:13.400 --> 00:24:17.600
to have a double agent on other side and people from the community, the cheating community,

00:24:17.600 --> 00:24:22.880
that would act as double agents for us by actually providing us additional

00:24:22.880 --> 00:24:27.434
information or directly the binaries of a certain cheat that was private, et cetera.

00:24:27.434 --> 00:24:31.520
JACK: Gosh, it’s crazy, huh? Being a game developer today means you might

00:24:31.520 --> 00:24:35.720
have to pose as a double agent acting like a cheater to get your hands on some cheats,

00:24:35.720 --> 00:24:40.720
or you might have to work with double agents who are in the cheat community, but feel like exposing

00:24:40.720 --> 00:24:46.320
someone. It’s a crazy battle that’s taking place, and sometimes all this gets personal.

00:24:46.320 --> 00:24:51.800
There’s a lot of emotion involved in all this, right? I mean, for a cheat dev to make a cheat,

00:24:51.800 --> 00:24:57.120
they probably already love the game and know it very well, and they would love to develop an

00:24:57.120 --> 00:25:02.920
extra feature in the game. So, they sit down and try manipulating the in-game data to try to find

00:25:02.920 --> 00:25:07.200
something that gives them an advantage, and that might take weeks. But when they do, it’s gotta

00:25:07.200 --> 00:25:13.120
feel great that you outsmarted the game-makers. They must feel like they know stuff about the game

00:25:13.120 --> 00:25:18.720
that the developers don’t even know. So, I bet there’s a bit of a celebration that goes on after

00:25:18.720 --> 00:25:23.760
they find a new cheat. Of course, getting paid for that brings all kinds of new emotions too,

00:25:23.760 --> 00:25:30.320
right? Dopamine hits for sure. But then all that comes crashing down when the game studio

00:25:30.320 --> 00:25:39.360
detects it and patches it. Now that high that the cheat devs had goes away, and they could get mad.

00:25:39.360 --> 00:25:46.040
They might want to know who exactly was the game developer that ruined the party, and find their

00:25:46.040 --> 00:25:52.784
name and start insulting them over Twitter. Now this is where things start getting ugly.

00:25:52.784 --> 00:25:57.680
EUGENE: [MUSIC] We got really close with these people, and by close I mean they – slowly,

00:25:57.680 --> 00:26:03.320
they kind of doxxed us and got our phone numbers and private accounts. They never, I think,

00:26:03.320 --> 00:26:10.280
got actually into any of my accounts because most of them were under two-factor authentication,

00:26:10.280 --> 00:26:15.400
but I guess they at least tried. With these connections to these people,

00:26:15.400 --> 00:26:17.240
I met a lot of different weird characters.

00:26:17.240 --> 00:26:21.360
JACK: Eugene says he was going to give a talk about cheaters at GDC,

00:26:21.360 --> 00:26:25.560
the Game Developers Conference, and apparently the game cheaters started a

00:26:25.560 --> 00:26:31.320
GoFundMe campaign to raise money to – what was it they were gonna raise money for?

00:26:31.320 --> 00:26:34.000
EUGENE: To be able to pay for the tickets to GDC,

00:26:34.000 --> 00:26:36.940
to come to the presentation, and troll me there, basically.

00:26:36.940 --> 00:26:41.680
JACK: Well, he gave the presentation at the conference, and there were no trolls in the

00:26:41.680 --> 00:26:48.720
audience. But he was doxxed and had many invalid login attempts on his accounts,

00:26:48.720 --> 00:26:52.560
and got all kinds of weird messages and threats.

00:26:52.560 --> 00:26:59.200
EUGENE: The things that I hated the most were the creepy calls. I would pick up a phone and

00:26:59.200 --> 00:27:03.360
since it’s my work phone and an unknown number is calling, I generally pick it up because it

00:27:03.360 --> 00:27:10.480
can be any of our partners, and I would have these weird things being said to me or people

00:27:10.480 --> 00:27:17.840
contacting my family members, sending them weird, gory pictures. It was just annoying;

00:27:17.840 --> 00:27:24.560
like, why would you make – like for example, why would you target my family member? I

00:27:24.560 --> 00:27:29.120
don’t fucking get it. Like, okay, bother me on Instagram, bother me on Twitter, bother me on

00:27:29.120 --> 00:27:34.880
freaking Messenger and send me weird shit. Just don’t call me, don’t bother people around me;

00:27:34.880 --> 00:27:41.840
that would be nice. So, it kind of prompted me to be more secure about a lot of my social

00:27:41.840 --> 00:27:47.580
media. [MUSIC] I don’t use them as much as I used them in the past. It’s just all closed up.

00:27:47.580 --> 00:27:54.320
JACK: It’s just wild that the game devs and the cheat devs are both getting attacked in this

00:27:54.320 --> 00:28:01.200
space. It’s a weird parallel with the game itself. In the game, there are battles taking place,

00:28:01.200 --> 00:28:07.720
simulated fighting, but then outside the game, there’s this whole different battle happening too,

00:28:07.720 --> 00:28:13.880
and that’s much higher stakes. Huh. I’m just clicking around on one of these websites that

00:28:13.880 --> 00:28:20.680
sells cheats, and there’s something here that says this cheat is stream-proof. What’s stream-proof?

00:28:20.680 --> 00:28:24.100
ACTOR: It means it’s not detectable on Twitch.

00:28:24.100 --> 00:28:27.440
JACK: Oh, so if Twitch sees you’re cheating, they ban you?

00:28:27.440 --> 00:28:31.400
ACTOR: No, no. If someone is streaming, they can see the cheat,

00:28:31.400 --> 00:28:33.580
but the viewers of the stream don’t see the cheat.

00:28:33.580 --> 00:28:39.280
JACK: Whoa, that’s crazy. That’s a whole ‘nother level of sophistication in this.

00:28:39.280 --> 00:28:43.840
The person playing with the cheats on can see the locations of the other players,

00:28:43.840 --> 00:28:48.440
whatever extra perception they have, but that’s not visible to whoever’s watching

00:28:48.440 --> 00:28:54.520
them play on the stream. This makes the player look so much better than they actually are,

00:28:54.520 --> 00:29:00.720
and their viewers have no idea they’re cheating. This is actually amazing, because there’s a

00:29:00.720 --> 00:29:05.360
lot of people who make a living from just streaming themselves playing video games,

00:29:05.360 --> 00:29:10.840
and I imagine better players get more viewers than worse players. So, having that little

00:29:10.840 --> 00:29:17.225
cheat boost to help you look better than you are probably pays off to these streamers.

00:29:17.225 --> 00:29:19.040
ACTOR: [MUSIC] I feel like personally,

00:29:19.040 --> 00:29:22.960
cheating for fun is fine, but cheating in competition is lame.

00:29:22.960 --> 00:29:25.560
JACK: Do people cheat in competitions?

00:29:25.560 --> 00:29:31.440
ACTOR: Yeah. It’s a very small customer base, but we work with some pro players. For them,

00:29:31.440 --> 00:29:35.860
they use it to win cash prizes in tournaments. Who doesn’t like more money?

00:29:35.860 --> 00:29:39.800
JACK: I can see why this is taken so seriously by game developers. If there

00:29:39.800 --> 00:29:45.560
are cash prize tournaments for a game you make, you want that game to be as fair as possible,

00:29:45.560 --> 00:29:50.720
and in-game cheating at tournament level reflects just as badly on the game itself

00:29:50.720 --> 00:29:56.240
as it does on the cheater. I talked with two different owners of these cheating websites,

00:29:56.240 --> 00:30:00.840
and I asked one of them, is what you’re doing illegal? They said…

00:30:00.840 --> 00:30:01.740
ACTOR: Nope.

00:30:01.740 --> 00:30:04.700
JACK: Then I asked the other, and they said…

00:30:04.700 --> 00:30:07.880
EUGENE: Yeah. Some have been caught, like MizuSoft.

00:30:07.880 --> 00:30:14.987
JACK: MizuSoft. Let’s take a look at what or who that is. Ah, here’s a video.

00:30:14.987 --> 00:30:18.720
JOE: [MUSIC] This teenage hacker runs a small operation from the Netherlands.

00:30:18.720 --> 00:30:24.360
His business can still make almost £1,500 a week, and his customer base is growing.

00:30:24.360 --> 00:30:29.320
JACK: That’s a clip from a BBC news story that the journalist Joe Tidy did.

00:30:29.320 --> 00:30:31.632
JOE: You could get in some serious trouble for this, couldn’t you?

00:30:31.632 --> 00:30:36.400
HACKER: Yeah. If Ubisoft decides to come after you because of copyright

00:30:36.400 --> 00:30:39.160
infringement, you’re in for a tough time.

00:30:39.160 --> 00:30:42.760
JACK: Joe interviews what looks like a seventeen-year-old kid for this, who

00:30:42.760 --> 00:30:48.800
claimed to be making and selling cheats. The kid shows Joe what they do and how they work. Well,

00:30:48.800 --> 00:30:55.920
one month after appearing on BBC, Ubisoft was able to identify this young man and sue him. It turned

00:30:55.920 --> 00:31:01.520
out he was running a website called MizuSoft, selling game cheats for Ubisoft. Ubisoft had all

00:31:01.520 --> 00:31:06.800
this information on this guy; his name, address, his websites, his parents’ information, too. The

00:31:06.800 --> 00:31:12.080
BBC didn’t turn him in, but if you come on TV to talk about the underground activity you’re doing,

00:31:12.080 --> 00:31:16.560
your opsec is probably not the best. [MUSIC] Since he was only seventeen when he was hit

00:31:16.560 --> 00:31:21.720
with this lawsuit, Ubisoft just asked for the website to be taken down, to immediately stop

00:31:21.720 --> 00:31:26.720
developing and selling cheats for the game, and they wanted a copy of all the cheats he had,

00:31:26.720 --> 00:31:31.680
and some kind of financial compensation for the damage that they suffered from it. I believe that

00:31:31.680 --> 00:31:37.920
lawsuit is still ongoing, and I actually did get in contact with the guy, the owner of MizuSoft. We

00:31:37.920 --> 00:31:43.720
chatted for a while, but he ultimately said he can’t talk about this case. So, again,

00:31:43.720 --> 00:31:49.400
turned down, which is typical for the scene. But there are a few other stories like MizuSoft.

00:31:49.400 --> 00:31:56.120
Apparently there was a cheat going around for Pokemon Go, and this cheat was called PokeGo++,

00:31:56.120 --> 00:32:00.280
and it allowed you to move to another location without having to leave your house.

00:32:00.280 --> 00:32:05.600
But the game developers discovered who created this cheat and sued them. The case was settled

00:32:05.600 --> 00:32:13.320
and the cheat creators paid $5 million in the settlement. Wow. Then there was another story

00:32:13.320 --> 00:32:19.440
that Joe Tidy from the BBC reported, saying the world’s biggest video game cheat operation

00:32:19.440 --> 00:32:26.040
was busted by the Chinese police. The story says Tencent and the Chinese police worked together to

00:32:26.040 --> 00:32:32.400
arrest the crew responsible for making cheats for Tencent games. The bust resulted in several luxury

00:32:32.400 --> 00:32:38.800
sports cars being seized. There’s a photo that has a Lamborghini, Ferrari, McLaren, Mercedes,

00:32:38.800 --> 00:32:42.680
and a Land Rover. These were all seized by the police, and in fact, the police reported they

00:32:42.680 --> 00:32:48.880
seized [MUSIC] $46 million worth of luxury cars alone from this crew. They reported that these

00:32:48.880 --> 00:32:57.440
cheat developers made $76 million from selling cheats for Tencent games. Ten people were arrested

00:32:57.440 --> 00:33:03.760
who were involved with this, and it was quite an operation for the Chinese police. As I dig through

00:33:03.760 --> 00:33:10.360
court cases, I start seeing even more things show up. In 2019, Epic Games sued a fifteen-year-old

00:33:10.360 --> 00:33:15.720
YouTuber for advertising cheats on his channel. The complaint says he was selling Fortnite cheats

00:33:15.720 --> 00:33:22.480
for $250 each, and what’s really weird here is this YouTuber made a video saying he got sued.

00:33:22.480 --> 00:33:24.880
YOUTUBER: Well, today I got like,

00:33:24.880 --> 00:33:31.800
30,000 pages in the mail from Epic. I don’t know. I think it’s kinda weird that they’re

00:33:31.800 --> 00:33:38.620
suing me. I don’t know what’s gonna happen. I already have a pretty good attorney, so…

00:33:38.620 --> 00:33:44.080
JACK: That was the last video this kid ever posted, and it’s been three years now. Now,

00:33:44.080 --> 00:33:48.520
in this case, Epic is saying the boy violated the copyright laws. Okay,

00:33:48.520 --> 00:33:55.240
I guess I can see that. Perhaps that’s the best legal leg to stand on in this case. In June 2021,

00:33:55.240 --> 00:34:01.400
Bungie sued aimjunkies.com for infringing on their intellectual property. Apparently, this

00:34:01.400 --> 00:34:06.480
site was selling cheats for the game Destiny, but AimJunkies is trying to get this case dismissed,

00:34:06.480 --> 00:34:11.840
saying Bungie is embellishing and exaggerating what happened, and is misusing the legal system.

00:34:11.840 --> 00:34:16.520
So, there’s one cheat developer who’s trying to fight back. I’m not sure how that’s going

00:34:16.520 --> 00:34:22.680
for them. Earlier in 2022, Activision sued two German companies for creating cheats for

00:34:22.680 --> 00:34:27.240
Call of Duty. Activision is saying these companies have violated copyright laws,

00:34:27.240 --> 00:34:31.680
and that case is still ongoing. There are quite a few other cases in the air;

00:34:31.680 --> 00:34:36.040
Epic Games is saying they’ve issued over a half-dozen lawsuits to cheat-makers now,

00:34:36.040 --> 00:34:40.920
but the problem that these game-makers have is they often have a hard time tracking down who the

00:34:40.920 --> 00:34:45.640
cheat developers are to issue lawsuits to them, and sometimes when they do find who these people

00:34:45.640 --> 00:34:51.640
are, they’re in other countries that lawsuits just don’t have that much of an impact to cheat-makers.

00:34:51.640 --> 00:34:57.280
[MUSIC] So, as I learn more about all this, I’ve come to the conclusion that I don’t like cheaters.

00:34:57.280 --> 00:35:02.160
I think they do ruin the game for other players, at least online games, right? Cheat all you want

00:35:02.160 --> 00:35:06.800
if it just affects you, but when you’re battling against other players and you use cheats to beat

00:35:06.800 --> 00:35:13.680
them and you’re ruining their game, that’s not cool. Nobody likes that. So, I agree it’s wrong,

00:35:13.680 --> 00:35:20.240
but I’m torn on what should be done to stop this. Okay, issue a cease and desist. Great,

00:35:20.240 --> 00:35:25.800
and you can hope the cheat developers stop there, but many aren’t. All the cheat devs I spoke to

00:35:25.800 --> 00:35:30.520
said they received cease and desist letters, but just sort of laughed and kept on doing it. So,

00:35:30.520 --> 00:35:37.320
what should be the next steps that game-makers should do? Call the cops? Issue lawsuits? Sending

00:35:37.320 --> 00:35:41.880
a cease and desist letter is easy; you just e-mail the cheat support team, telling them stop what

00:35:41.880 --> 00:35:48.200
you’re doing. But issuing a lawsuit requires you to know who the person is that you’re suing. So,

00:35:48.200 --> 00:35:53.960
now the game-makers have to sort of investigate who the cheat developers are for this, which,

00:35:53.960 --> 00:35:59.240
I don’t know, could result in some kind of hack-back type of activity,

00:35:59.240 --> 00:36:05.360
maybe? Like phishing the cheat-makers to try to get info on them? I mean, it’s possible,

00:36:05.360 --> 00:36:11.720
but unethical. It’s just weird to think that there are game studios out there that are investigating

00:36:11.720 --> 00:36:17.280
to try to figure out the real identity and location of who these cheat developers are.

00:36:17.280 --> 00:36:22.880
What seems to be happening are game-makers are using high-price lawyers to try to intimidate

00:36:22.880 --> 00:36:28.320
cheat developers, saying things like we’re gonna sue you for the maximum allowable amount,

00:36:28.320 --> 00:36:34.400
which may be millions of dollars, or some other big, scary things. I suppose some of this works;

00:36:34.400 --> 00:36:38.880
it gets the cheaters to just stop what they’re doing and not do it anymore. But

00:36:38.880 --> 00:36:45.760
it’ll be interesting if someone does challenge a lawsuit like that and wins, because I don’t know,

00:36:45.760 --> 00:36:52.600
maybe they somehow prove that cheating isn’t illegal. It’s a weird legal issue for sure,

00:36:52.600 --> 00:36:58.360
and I worry because corporations have bullied people in the past with lawsuits because someone

00:36:58.360 --> 00:37:04.200
violated their terms of service or some other made-up rule, which has had horrible results. Just

00:37:04.200 --> 00:37:10.800
look up who Geohot is, or Aaron Swartz. [MUSIC] So, it seems like for now, the best tactic is

00:37:10.800 --> 00:37:17.560
for game-makers to solo this one themselves and battle it on their own. I mean in-game,

00:37:17.560 --> 00:37:23.440
by putting more resources into securing the game code and game client and adding more monitoring

00:37:23.440 --> 00:37:29.080
and detection mechanisms to try to find when players cheat, and force them to quit. But of

00:37:29.080 --> 00:37:35.680
course, with every shot fired by the game studios, the cheat-makers try to dodge it and heal up and

00:37:35.680 --> 00:37:56.584
move forward, and this might be the most epic battle that game studios have created yet.

00:37:56.584 --> 00:38:06.960
(OUTRO): [OUTRO MUSIC] A big thank you to Eugene Harton for sharing some of the insights from a

00:38:06.960 --> 00:38:10.520
game developer’s point of view, and also thanks to everyone I chatted with over DMs

00:38:10.520 --> 00:38:15.720
on Discord to give me inside scoops on what’s going on. This episode was created by me,

00:38:15.720 --> 00:38:20.800
your commanding officer, Jack Rhysider. Original music this episode was created by the demo man,

00:38:20.800 --> 00:38:25.600
Garrett Tiedemann. Mixing done by Proximity Sound, editing help by the medic Damienne,

00:38:25.600 --> 00:38:29.600
and our theme music is by the king of the hill, Breakmaster Cylinder.

00:38:29.600 --> 00:38:34.000
I was blowing up a balloon the other day and I was thinking, inside this is CO2,

00:38:34.000 --> 00:38:51.240
right? It’s compressed, right? So, why not call it co2.zip? This is Darknet Diaries.
